JOB SUMMARY
Ensure the safety of all guests using the pool and pool areas & adhered to guideline set on Safety and hygiene. Keep the area clean and well maintained. Ensure water hygiene and safety standards are met with basic equipment.
Promote, sell spa services and introduce spa to the guests at pool area including retail offerings related to the Spa and recreation. Frequently check with guest to promote comfort, safety and security. Clean, check and maintain pool areas. Frequency checks pool equipment at the end of the shift. Handle inappropriate guest behavior by following Marriott International standard operating procedures. Report accidents, injuries, and unsafe work conditions to manager. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Perform other reasonable job duties as requested by Supervisors, Spa Assistant Manager and Spa Manager.
SCOPE / BUSINESS CONTEXT
CANDIDATE PROFILE
Experience:
Skills and Knowledge:
Education or Certification
SPECIFIC DUTIES
The following are specific responsibilities and contributions critical to the successful performance of the position:
Balanced Scorecard Results: Implements strategies and executes activities to drive and continuously improve financial results, guest satisfaction, human capital index and market share.
Essential Functions:
Safety and Security:
Policies and Procedures:
Guest Relations:
Communication:
Working with Others:
Quality Assurance/Quality Improvement:
Physical Tasks:
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
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