IHG Hiring for Bartender – voco Dubai Job at Dubai Full Time

At voco™, we’ve created a new hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our new family of hotels are connected by their own sense of style and individual character – and that’s something we make the most of. Finding the perfect mix of reliability and new experiences. Because we believe that when you respect individuality life gets interesting.

At the heart of every great stay is a great host. We think the trick to hosting is to take the time to understand what your guests need and want. So, before they arrive, we find out more about them and how we can make their stay better. Whilst they are with us, we give tempting recommendations of our favorite drinks or food, or tips for local experiences that they won’t find in any guidebook.

Your day to day

If you’d like to embrace a wider world of experiences and opportunities and grow your career journey with the IHG Family, we’d like to welcome you as a part of our Bartender team working across our grand palette of innovation. Each experience is enriched by a lifestyle setting, you will deliver exceptional service, creating rich and personal experiences that will create the “voco Life” for our guests, whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences. Your responsibilities are

• Greet guests pleasantly as they approach the bar; promote house drinks and use up-selling skills
• to increase revenues
• Prepare beverages requested by guests using established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Coordinate food service with restaurant(s) for bar, lounge & restaurants guests if applicable
• Set up bar including all liquor, mixers, ice, garnishes, glassware, and supplies. Perform pre- and post-shift work (empty/fill ice bins, prepare garnishments, replenish/store snacks, etc.)
• Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable
• Check bar and seating areas for cleanliness and attractiveness ensuring all standards are aligned to company and local legislative standards. Inspect all equipment and machinery for proper operation. Sweep and mop bar floor after shift. Wipe down counters, equipment, stools, chairs, tables, and other areas as required.
• Take action to solve guest problems/complaints using appropriate service recovery guidelines
• Requisition all necessary supplies in line with hotel procedures and manage liquor inventory
• Ensure that all liquor is properly secured before, during, and at the close of the shift.
• Obtain, count, and secure bartender’s bank; receive cash and credit payments from customers; give accurate change and balance cash drawer at end of the shift in line with hotel procedures.

What we need from you

• Basic reading, writing, and math skills.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods, and garnishments.
• Formal bar-tending training preferred
• Being passionate about people and service
• Communication skills are used frequently when interacting with guests, wait staff, cooks, and supervisor
• Handling, carrying, or lifting items weighing up to 50 pounds / 23 kilograms (bar ware, carts, boxes, bottles, etc.)
• Have the ability to work a flexible schedule including nights, weekends, and/or holidays.

What we offer

We’ll reward all your hard work with a great salary and benefits – in addition to career development, employee room discounts and great work culture.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve -visit www.http://careers.ihg.com to find out more about us.

Reliably Different – Welcome to voco™ Hotels, IHG’s new upscale brand. We call our Hotels voco™ – It means ‘to invite’ and ‘call together’ originating from Latin and representing our thoughtful, unstuffy and charming nature. Guests tell us that voco™ is fun without being vanilla, trendy without being alienating and premium, without being stuffy. This unique and playful attitude, combined with a consistent level of quality, sits at the heart of our brand here at voco™ Dubai Whatever we’re up to, at every instance, there are brand values and service behaviours that guide us… Brand values: Always dependable, Respect individuality & Be distinctive. Service values: Count on us to; Be natural & Make every stay special. Drawing on IHG’s years of experience in delivering True Hospitality, voco™ Hotels gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun. Our new family of hotels is connected by their individual characters, that make memorable travel dependable with unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. The world’s first voco™ hotel opened in November 2018 in Gold Coast, Australia and the first voco™ Hotel across IMEA is voco™ Dubai. voco™ Dubai is a location like no other with a premium ambience in the heart of Dubai and laid back yet attentive service from the friendly hosts. It’s location on the vibrant Shiekh Zayed Road is also connecting it to many day time and no delights of the city, moments from shopping, dining and entertainment experiences.

Job Reference: EMEAA34893