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Job Purpose: To handle a broad range of customer contacts, namely inquiries/complaints via telephone, e-mail or fax for the dnata outsource Contact Centre business. To provide excellent customer service to existing as well as new third party accounts and therefore further strengthen and grow the outsourcing business.
Qualifications & Experience: Airport Operations.Other : 1+ Year 10 Years schooling or equivalent : Experience in the contact centre industry Knowledge/skills: Fluency in written and spoken English is a must Basic knowledge of Microsoft office packages Excellent sales skills Professional telephone etiquette Effective Communication skills Spoken Arabic language skills would be advantageous
Salary & Benefits: Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more.
Qualifications & Experience: Airport Operations.Other : 1+ Year 10 Years schooling or equivalent : Experience in the contact centre industry Knowledge/skills: Fluency in written and spoken English is a must Basic knowledge of Microsoft office packages Excellent sales skills Professional telephone etiquette Effective Communication skills Spoken Arabic language skills would be advantageous
Salary & Benefits: Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more.
