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Role Purpose:
The role is responsible to provide support to the overall operations of the Photo Studio ensuring timely execution and upload of images on the website and Application in line with MAF Lifestyle guidelines and standards.
Responsibilities will include, but will not be limited to the following:
Operations
Financial & Standards
Customer
- Coordinate transfer orders between Studio, Stores and warehouse.
- Maintain and update trackers for relevant stake holders
- Liaise with Photo Studio and Stores to ensure smooth operations within SLAs.
- Ensure assets shared by Studio are uploaded in CMS
- Coordinate with Planning and Buying for collecting assets in a timely manner
- Collect and create assets for App/website platforms
- Arrange for reshoot and in store shoots whenever required
- Ensure timely deliveries of product photos and copy as per pre-defined SLAs and business priorities
- Deal with damaged/excess and shortage of items when required.
- Ensure stock transfers are done in accurate and timely manner
- Contribute and support the business in achieving the Dare Today, Change Tomorrow sustainability strategy.
- Build strong partnerships with internal and external customers, to ensure timely upload and quality of photos.
KPIs
- Timely transfer of product in and out of the studio
- Image quality
- Shrinkage
- Timely upload
Functional / Technical Competencies
- Planning & Organizing skills
- Systems Savvy
- Microsoft Office proficiency
Behavioural Competencies
- Leads the Way – Is able to prioritize work based on urgency and impact. Is able to communicate objectives in a clear manner. Reaches out to colleagues for support as and when needed to ensure timely delivery of objectives. Takes initiative to create positive energy. Enthusiastic about new challenges.
- Drives Impact – Is able to identify key pieces of information required for delivery of work. Identifies areas of risk within own role. Understands when things are urgent. Takes ownership and escalates where required in a timely manner.
- Thinks Customer – Actively listens and demonstrates understanding for customer’s stated and unstated expectations, and understands what is needed to deliver on expectations. Delivers value and quality to the customer. Understands “customer first” mindset.
- Thinks Group – Understands how and where own role / work fits in the overall company. Demonstrates willingness and ability to collaborate. Actively achieves targets. Communicates well with colleagues. Listens attentively. Does not shy away from collaborating.
- Develops Talent – Suggests ways of improving efficiency. Spends time learning and improving. Regularly seeks feedback. Responds honestly to difficult questions and gives relevant feedback when required.
- Fosters Innovation – Does not hesitate to share new ideas. Is curious and takes inspiration from best practices. Demonstrates creativity in day to day work.
Qualifications & Experience
Qualifications / Education
- Diploma or Degree holder
Experience
- 1-2 years of related business experience
- Experience in photo studio is an advantage
