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Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.
Role Purpose:
The Logistic Government Relations Officer will be responsible for handling the regulatory clearance requirement and all government related documentation/permissions/licenses in a timely manner. The role will also provide inbound and outbound logistics support to ensure proactive operations that meet overall business objectives.
The Logistic Government Relations Officer will be responsible for handling the regulatory clearance requirement and all government related documentation/permissions/licenses in a timely manner. The role will also provide inbound and outbound logistics support to ensure proactive operations that meet overall business objectives.
Responsibilities will include, but will not be limited to the following:
Operational Excellence
Operational Excellence
- Identify and keep abreast of all the required regulatory (local, regional, and International) requirements that can impact supply chain and logistics Operations.
- Responsible for on time product registration and compliance to relevant regulatory requirements.
- Responsible for gathering and consolidating all destination customs and other government authorities’ requirements and ensure that any government related issues are sorted in timely manner to ensure that shipments are delivered as per business needs.
- Monitor clearance and ensure that shipment will be cleared and delivered as per schedule.
- Escalate and report any delay in product registration and/or custom clearance to the management on timely manner.
Financial & Standards
- Review shipment documents prior of shipment dispatch to avoid any kind of penalty, detention, or demurrage cost.
- Comply with the government regulatory requirements to enable a smooth end-to-end cycle and business efficiency.
- Maintain and update a budget tracker for all product compliance/registration.
- Monitor the SLA’s and lead time of releasing our shipments at any of the regional customs.
- Contribute and support the business in achieving the Dare Today, Change Tomorrow sustainability strategy.
Customer:
- Build strong professional relationships with all internal and external stakeholders.
- Maintain a professional working relationship with local and regional (GCC) government departments including but not limited to Customs, Municipality, Economic Department etc.
- Ensure that stakeholders are aware of the documents required prior to shipment release.
- Support in promoting sustainability initiatives to transform the lives of the community and contribute to the net positive impact, and health and wellness.
KPIs
- Cost efficiency against budget
- Time efficiency against SLA
- Process compliance
- Sustainability Initiatives
Functional / Technical Competencies
- Awareness of government and custom laws
- Negotiation skills
- Communication Skills
- Problem solving
- Strong understanding of the Laws
Behavioural Competencies
- Leads the Way – Is able to prioritize work based on urgency and impact. Is able to communicate objectives in a clear manner. Reaches out to colleagues for support as and when needed to ensure timely delivery of objectives. Takes initiative to create positive energy. Enthusiastic about new challenges.
- Drives Impact – Is able to identify key pieces of information required for delivery of work. Identifies areas of risk within own role. Understands when things are urgent. Takes ownership and escalates where required in a timely manner.
- Thinks Customer – Actively listens and demonstrates understanding for customer’s stated and unstated expectations, and understands what is needed to deliver on expectations. Delivers value and quality to the customer. Understands “customer first” mindset.
- Thinks Group – Understands how and where own role / work fits in the overall company. Demonstrates willingness and ability to collaborate. Actively achieves targets. Communicates well with colleagues. Listens attentively. Does not shy away from collaborating.
- Develops Talent – Suggests ways of improving efficiency. Spends time learning and improving. Regularly seeks feedback. Responds honestly to difficult questions and gives relevant feedback when required.
- Fosters Innovation – Does not hesitate to share new ideas. Is curious and takes inspiration from best practices. Demonstrates creativity in day to day work.
Qualifications & Experience
Qualifications/Education
Qualifications/Education
- Bachelor’s Degree in Business or relevant field.
Experience
- 3 – 5 years’ experience in Government Relations role.
- Good knowledge of local, regional and International regulatory and statutory requirements.
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