Job Description:
The IT Support Technician is responsible for helping to maintain Help AG’s infrastructure and continuity of business operations for Help AG’s employees. This team member is a key player in ensuring the smooth running of Help AG’s IT endpoints and supporting its employees with their devices.
This role implies a growth element into supporting and maintaining the Help AG core IT infrastructures, including operational checks, validations and where necessary remediations of any identified issues.
Please note the role is based in our Dubai office (Jebel Ali area) so you must be willing to travel to the office on a daily basis.
To qualify for the role, ensure to complete this quiz: https://www.research.net/r/P2F7VTF
Responsibilities:
Qualifications:
Benefits:
About Us
Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region’s trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defences and safeguarding their business.
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