Sana Commerce Hiring for Sales Support Assistant Job at Dubai Full Time

At Sana Commerce, we are committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths

Your job

As a Sales Support Assistant, you will drive the effectiveness and efficiency of the EMEA & APAC commercial organization. Your main goal is to drive success in the region by perfectly executing operational processes in the Sales and Customer Success teams. You will serve as the connecting dot between the Global Revenue Operations Team and the regional EMEA & APAC organization.

• Effectively take care of administrative processes in the EMEA & APAC sales and customer success teams, such as quote and order creation and compensation processing;
• Provide internal support to Sales and Customer Success reps in the EMEA & APAC region and help them work efficiently with our internal technology (e.g. CRM, Gainsight);
• Ensure correct process documentation in the sales and customer success team in the EMEA & APAC region and maintain an internal knowledge base;
• Collaborate with the Global Revenue Operations & Enablement team to effectively onboard and train local team members in the EMEA & APAC Sales & Customer Success teams.
• Advocate and safeguard global tools, processes, and definitions in the EMEA & APAC region.

What’s in it for you?

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  Personal development. We believe that as our company grows, our people should be able to grow with us. We value learning and development opportunities for all our employees. So from learning on the job to training and coaching, it’s all there. Together with your manager, you are in charge of your own personal growth.
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  Onboarding and buddy program. It’s always quite new and exciting to start your next adventure. We value a strong onboarding. You will be joining our general onboarding, will be introduced to a buddy, and will get a role-specific onboarding as well.
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  Entrepreneurial environment. We are a fast-growing international scale-up organization in software. We encourage initiatives and ideas from our people. We like to accomplish things together as a team.
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  Health and well-being: We believe that every employee should be at their best. So, we like to help a little bit with that, physically and mentally. In our offices, we have fresh fruits available and we offer several workshops focused on health and well-being for our people.
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  3 weeks Work from Anywhere. We believe that flexibility in the workplace unleashes creativity, improves productivity, and encourages a growth mindset. For this reason, we offer the opportunity to work for three weeks outside of the company or home office, at any location of their choosing.

What you bring along:

• Minimum of 0-2 years of experience in a Financial/Administrative assistant or Sales Support role;
• At least an Associate degree or higher;
• A high professional/ (near) native level of English;
• Excellent communication and listening skills;
• Advanced Excel and numerical skills;
• Attention to detail.

Do you have doubts about meeting all the requirements? Please contact the recruiter responsible for this role.

About us
It all started in 2007, with a pizza and a plan. One evening in Rotterdam, the Netherlands, five people came together over a pizza and set out to create a B2B e-commerce platform unlike any other. And Sana Commerce was born.

Sana Commerce is an e-commerce platform designed to help distributors, manufacturers and wholesalers succeed in an economy built on lasting customer relationships. How? By turning our customers’ SAP or Microsoft Dynamics ERP into the engine that powers their web store, unlocking total customer convenience, reliability without compromise, and effortless scalability.

Sana Commerce is currently powered by more than 500 employees. We all have our own expertise and specialties, from sales and marketing to project management and more. But we’re all driven by the same goal: to make our customers’ e-commerce projects a success.

Our core values
So, what does being a part of the Sana team mean? Below is a list of our core values — the most important beliefs we look for in new colleagues and the foundation of our company culture. They guide us in our decision making and they define Sana’s personality as an organization.

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  Entrepreneurial. Sana exists today because a few people had a great idea and brought that idea to life. Sana continues to grow and thrive because that same entrepreneurial spirit is still strong within the company.
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  Result-driven. We’re an ambitious group here at Sana, there’s no denying that. We set tough targets and give our all to reach them. Of course, we also know that being result-driven is about more than just KPIs. It’s about creating value, tackling challenges head-on, and supporting our colleagues in reaching their goals.
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  Customer-Centric. Through good times and bad, we stick together because we believe in our product, our promise, and our people.
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  Team spirit. We love working together, learning from each other, and celebrating success. At Sana, everyone is eager to help their colleagues and success is always a team effort.
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  Learning mindset. Sana Commerce employees will tell you when they know something and when they don’t. If they don’t, they’ll be committed to finding the answer. They are constantly looking to improve and challenge their existing knowledge base.