Fike Corporation Hiring for Administrative Assistant – MEIA: Logistics & Collections Job at Dubai Full Time

Middle East, India and Africa (MEIA)

United Arab Emirates, Dubai

Job Summary:
The Logistics and Collections Administrative Assistant facilitates the efficient operation of the assigned department by performing a variety of clerical and administrative tasks. Provides overall administrative support and assists in implementing department activities and communications. Sets up and maintains files and records. Within Collections, ensures good cash flow by executing collection activities including written and verbal communication and dispute classification on delinquent accounts. Assesses held orders based on account status for credit approval consideration. Monitors aging percents on past due accounts to minimize high-risk exposures. Analyzes credit information for purpose of granting or denying credit. Within Logistics, this position is responsible for planning, coordinating and executing export trafficking functions and document distribution duties associated with customer export shipments. This position is responsible for working in conjunction with other logistics team members. Additionally, this position performs frequent high-level clerical organizing, scheduling, coordinating, researching, compiling, and exchanging information.

Primary Responsibilities:
Collections:
1. Proactively work with Fike’s local partners and customers across the region to help them adhere to the payment terms and credit limits set for their account.

2. Works in close coordination with Fike’s corporate Credit Department, Customer Service and Regional Managers to achieve the above.

Logistics:
3. Ensures compliance with all import and export requirements, as per applicable regulations.

4. Maintains up-to-date records with supporting documents of all incoming and outgoing shipments; to Dubai Customs standards.

5. Always prepared to address occasional internal and external inventory and Dubai Customs audits.

6. Closely manages company-assigned freight forwarders and logistics partners.

7. Work with Fike’s corporate logistics team to help guarantee smooth, timely and cost effective freight movement

Administrative:
Provides administrative assistance as needed, including but not limited to:

8. Government / JAFZA related administrative, documentation and compliance tasks.

9. Business Licenses and various business registrations renewals.

10. Negotiation and renewal of office lease, business insurance, office cleaning and maintenance agreements.

11. Provides assistance for new / renewal of employees’ UAE residency and medical insurance.

12. Maintains updated templates for common HR letters.

13. Maintains regular office supplies.

14. Coordinates occasional food catering during training and company events held at the office.

15. Manages office cleaning and maintenance companies.

16. Works with the team to maintain office housekeeping and reduce unnecessary clutter.

17. Helps provide backup during absence of Customer Service and HR employees.

18. Spearheads and coordinates internal company events and gatherings such as Christmas, Ramadan, and Diwali.

19. Coordinates logistics for company visitors, including hotel bookings, transportation and gate passes.

20. Assists in miscellaneous tasks occasionally assigned by the Managing Director.

Performs related duties as assigned. Regular and consistent attendance is required. This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Essential Skills:
Capable of influencing others without direct authority. Enjoys building strong and lasting business relations internally and externally. Excellent communicator verbally and in writing. Comfortable working with executives at all levels. Comfortable working with and analyzing numbers and spreadsheets. Respectfully assertive. Organization. Time Management. Prioritization. Customer Focused. Team Work. Project Management. Problem Solving.

Work Environment:
While performing the duties of this job, the environment is general office work and the employee is regularly required to walk, talk, hear, see, sit and use hands.

Job Qualifications:
REQUIRED:
High School Diploma or General Educational Development Diploma (GED). Three or more years of administrative support or relevant work experience. Experience with PC based word processing, spreadsheet, and database applications. Proficient in MS Office and Google Suite. Strong communication, interpersonal and customer service skills. High level of detail, organization and time management skills. Must be comfortable calling and visiting customers across the region to discuss and resolve overdue payments and disputes. Must be comfortable traveling alone within the region as necessary to achieve intended collection results. Must be comfortable working flexibly across different time zones. Must be experienced in working with Dubai Customs, free zones, and ports authority.

PREFERRED:
Associate’s degree or professional training. Related experience within a global and/or manufacturing capacity.