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DESCRIPTION
Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.
CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022.
As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people – your colleagues and our customers – and delivering service that really goes the extra mile.
Primary responsibilities include but are not limited to:
- Identify, investigate, analyze and evaluate instances of potential fraud and abuse
- Receive, review and analyze information, physical documentation, electronic data, voice and video evidence, associated with allegations of fraud and/or unethical behavior in order to identify fraud
- Conduct interviews, gather and preserve evidence in a professional and methodical manner and maintenance of comprehensive investigation files, both physical and electronic
- Investigate both internal and external fraud cases in a timely manner and ensure fraud losses are within the banks risk appetite
- Liaise with the Police, other public authorities, and the bank’s Legal and Compliance team to report and deal with any fraud cases as required
- Undertake Whistleblower investigations as assigned by the Chief Compliance Officer
- Monitor staff account for unusual transactions and obtain further clarification on the transaction. Based on the response take a decision to conduct further investigation or close the alert.
- Support legal proceedings as needed including testifying in Courts
- Respond to statement verification requests from various foreign Embassies in UAE
- Investigate and resolve fraud cases in a timely manner and ensure fraud losses are within the banks risk appetite
- Provide oversight on the pre-employment screening process and take appropriate action in co-ordination with HR
- Ensure fraud investigation reports are issued in a timely manner for cases investigated.
- Develop and recommend mitigating controls to be implemented for the identified control weaknesses during investigations
- Prepare monthly MIS for cases investigated and management dashboard
- Ensure fraud reporting to Central Bank is done as per the required guidelines
- Provide SME support to the wider business on matters related to fraud
