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Alfa Laval Middle East Ltd, is a well-established and a Cyprus registered company, with regional headquarters in Dubai, United Arab Emirates and offices Saudi Arabia, Qatar, and Egypt and Service centers in Abu Dhabi, Jubail, Yanbu, and Doha with more than 40 channel partners. In South Africa, it’s a registered company formed in 1920, with main site in Johannesburg and has Service centers in Johannesburg and Luanda with more than15 channel partners
Alfa Laval is a famous brand in Marine industry for its High-Class products on board ships/vessels. Alfa Laval is famous for Oil Purifiers, Plate Heat Exchangers, Fresh Water Generators, Fuel Conditioning Modules, Ballast Water Treatment Systems, Sludge treatment systems, Aalborg Boilers etc. Alfa Laval Marine Division aims to launch new products for new trends in the industry like decarbonization, Sustainability at shipping industry.
We are looking for a professional Marine/Mechanical Engineer as Inside Sales Manager with strong Marine Industry knowledge and solid Industry network to drive Service Business in Marine & Diesel Power plants.
The person will be responsible for leading and managing a team of internal sales Engineers for Transactional Business & Customer ownership/sales. Responsible to deliver the assigned business targets in line with the Business strategy of Marine Service. Responsible for leading, developing and securing a high performing sales team in line with the Alfa Laval culture.
Job description (key responsibilities)
1. Define the business plan for assigned area of responsibility according to Division Strategy, plan and targets
2. Develop the business by driving relevant sales development activities to get the customer Loyalty: Market Analysis, Pricing, Visits, Seminars/Webinars.
3. Monitor progress against objectives and financial targets.
4. Work proactive and structured with the sales to optimize the sales efficiency of the team
5. Develop, monitor, and continuously improve the applicable work processes and quality standards for the department, especially in the quotation process.
6. Lead the inside sales team giving the direction and ensuring that they are performing according with the plan and the sales process.
7.Develop, motivate, and coach direct reports to secure the development of relevant sales and product/application competencies
8. Analyse and understand market insights and the customers buying behaviour and make sales plans according to the business division strategy and targets.
9. Look for and manage leads from the market, customers and convert them in real business opportunities means owner of Lead to Cash Process.
10. Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions.
11. Drive digitalization initiatives to expand presence and customer engagement.
12. Close coordination between Service Department, Service Operations, and International Marine Service Organization.
2. Develop the business by driving relevant sales development activities to get the customer Loyalty: Market Analysis, Pricing, Visits, Seminars/Webinars.
3. Monitor progress against objectives and financial targets.
4. Work proactive and structured with the sales to optimize the sales efficiency of the team
5. Develop, monitor, and continuously improve the applicable work processes and quality standards for the department, especially in the quotation process.
6. Lead the inside sales team giving the direction and ensuring that they are performing according with the plan and the sales process.
7.Develop, motivate, and coach direct reports to secure the development of relevant sales and product/application competencies
8. Analyse and understand market insights and the customers buying behaviour and make sales plans according to the business division strategy and targets.
9. Look for and manage leads from the market, customers and convert them in real business opportunities means owner of Lead to Cash Process.
10. Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions.
11. Drive digitalization initiatives to expand presence and customer engagement.
12. Close coordination between Service Department, Service Operations, and International Marine Service Organization.
Who you are?
- Industry, Product and Application proven competence
– Business acumen – Business/marketing analysis, contracts, pricing, sales & marketing
- Strong Business acumen –
- Customer relationship and negotiating skills
- Systems / solutions engineering knowledge, technical and costing
- High proficiency in Alfa Laval Core technology for Marine products of Alfa Laval
- Good communication skills
- Proficiency in excel, word, presentation skills.
- Relevant Engineering Degree in Marine/Mechanical.
- Strong networking in Marine industry customers
- Build up organization competencies in product/application
Why should you apply
We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
Exciting place to build a global network with different nationalities to mingle and to learn.
Your work will have a true impact on Alfa Laval’s future success, you will be learning new things every day.
Exciting place to build a global network with different nationalities to mingle and to learn.
Your work will have a true impact on Alfa Laval’s future success, you will be learning new things every day.
Place of Posting; Alfa Laval Middle East Ltd Office Dubai
