Role Purpose
The purpose of this role is to design, test and maintain softwareprograms for operating systems or applications which needs to bedeployed at a client end and ensure its meet 100% quality assuranceparameters
Do
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification
Purpose of Interaction
Internal
Lead Software Developer and Project Manager
Regular reporting & updates
Software Developers
For work coordination and support in providing testing solutions
External
Clients
Provide apt solutions and support as per the requirement
Display
Lists the competencies required to perform this role effectively:
- Functional Competencies/ Skill
- Leveraging Technology – Knowledge of current and upcomingtechnology along with expertise in programming (automation, tools andsystems) to build efficiencies and effectiveness in own function/ Clientorganization – Competent
- Process Excellence – Ability to follow the standards and norms toproduce consistent results, provide effective control and reduction ofrisk – Expert
- Technical knowledge – knowledge of various programminglanguages, tools, quality management standards and processes – Expert
Competency Levels
Foundation
Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.
Competent
Consistently demonstrates the full range of the competencywithout guidance. Extends the competency to difficult and unknownsituations as well.
Expert
Applies the competency in all situations and is serves as a guideto others as well.
Master
Coaches others and builds organizational capability in thecompetency area. Serves as a key resource for that competency and isrecognised within the entire organization.
- Behavioral Competencies
- Formulation & Prioritization
- Innovation
- Managing Complexity
- Execution Excellence
- Passion for Results
Deliver
No.
Performance Parameter
Measure
1.
Continuous Integration, Deployment & Monitoring of Software
100% error free on boarding & implementation, throughput %,Adherence to the schedule/ release plan
2.
Quality & CSAT
On-Time Delivery, Manage software, Troubleshoot queries
Customer experience, completion of assigned certifications for skillupgradation
3.
MIS & Reporting
100% on time MIS & report generation
SAP SD – Sales and Distribution