The role of our Business Development Executive provides support to the sales and academic counselling department, also typically responsible for generating client data, solving day-to-day queries, answering emails, and other customer-related interactions. Must be able to maintain a customer/student database effectively to enable the easy and speedy recovery of a given customer’s details. Experience in Franchise Sales/marketing, Educational Training, Academic Services or IT Sales/solutions is preferred.
Primary responsibilities include:
Provide general administrative support to the Business Development department
Assist academic counsellors in establishing, managing, and maintaining relationships with B2B and B2C leads
Create daily reporting to support the department
Keep track of the Business Development departments budgeting
Complete a variety of data entry and administrative tasks accurately and in a timely manner.
Communicating with client and vendor billing departments, acting as the primary point of contact to assisting with accounts payable and receivable.
Receiving and communicating client requests in customer relationship management tool, ticketing software, and/or project management tool.
Assisting with business development, proposal writing, lead follow-up, and appointment setting.
Assisting with account management, client communication, and report generation.
Assisting with office management activities, such as ordering supplies, installing office furniture, maintaining a clean office to receive clients, etc.
Submitting reports to leadership.
Skills:
Proven Demonstrator of a solid sense of priority
Works well in a team environment
Articulate and well spoken, strong communicator
Comfortable conducting business over the phone
Proficiency in Excel and Word
Qualifications and Requirements:
Bachelor’s Degree Preferred
Should know Arabic Language (speaking)
Possess some professional experience Ideally in Information Technology, software development and training, customer support and services, or in education.
Proficiency with Windows-based computers, including CPUs, monitors and operating systems.
Excellent interpersonal/communication and presentation skills.
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