ultiwise management consultant Hiring for Logistics Customer Service Executive (Air and Sea Freight) Job at Dubai Full Time

Remuneration
 The monthly AED 3000 to AED 4500 will be provided based on experience and caliber
 Round trip tickets will be provided to hometown for vacation
 Paid Annual leave as per land of law
 Accommodation & Transportation
 Health Insurance
Sales Executive Requirements:
 Graduate
 2 year + work experience as an Customer Service Executive.
 Logistics industry (Air, Sea) experience is required.
 Analytical thinker with strong conceptual and problem-solving skills.
 Meticulous attention to detail with the ability to multi-task.
 Ability to work under pressure and meet deadlines.
 Ability to work independently and as part of a team.
 Excellent documentation, communication and IT skills.
Prime Responsibilities
1.Pricing:

• Responsible for obtaining rates from overseas offices for Import, Export and cross trade cargo

movement.

• Client service and Supporting Sales Team by preparing and sending Freight quotes to the

Customer within the stipulated time and updating the feedback to the respective sales .

• Negotiating the rates with Shipping Line/Agent at the time of closing the deal.
• Coordinating with the shipping line/Agent to generate bookings and to share the routing Order.
• Updating the Agents and contact details of the vendors on timely basis.
• Agent and vendor development based on the requirement.

2. Customer Service:

• Coordinating with the sales and operations to provide enhanced service to the customers.
• Submitting Shipping instruction to shipping line/Airline and obtaining the draft and making sure

that all in order.

• Coordinating internally with documentation, transportation, warehouse for the smooth movement

of the shipment.

• Ensuring shipments are in order and cut offs are managed for all the shipments.
• Monitoring and updating customers regarding the status of their shipments on timely basis.
• Client Support for FTA products for inbound/transfer and outbound transactions.
• Coordinating with Documentation and Warehouse for Transfer, Import and export shipments.
• Scheduling the inbound and outbound movements based on the customer requirement by

discussing with the operations Team.

• Key Accounts handling: the first point of contact for all inbound and outbound shipments for the

allocated clients.

• Ensure all customers standard operating procedures are followed and updated.
• Guiding and instructing warehouse Team for VAS based on the requirement of the client.
• Closing the job as soon on time by ensuring shipping costs are calculated accurately and passed on to the Accounts team for invoicing.

Job Type: Full-time

Salary: AED1,477.37 – AED4,500.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have experience in Pricing?
• Do have any experience in VAS (Value Added Service)
• How Many Years of Experience in Air and Sea Freight?

Experience:

• customer service: 2 years (Required)

Speak with the employer
+91 +918250903604