Thrifty Car Rental (Dubai) Hiring for Car Rental Agent Job at Dubai Full Time

* Preference only for Car Rental industry experienced candidates.

* Prepare all rental documents accurately and completely.
* Completes rental transaction and agreements for customers following established guidelines and procedures
* Review rental parameters & Qualify each customer using our company rental requirement guidelines to ensure a complete understanding of our rates and service charges.
* Use company approved sales and service techniques when determining customer needs
* Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
* Sell services & Offer optional car/ products to customers in an effort to maximize sales opportunities and meet goals set by management.
* Maximizes up-sells and walk-up sales based on vehicle availability, utilizing established sales techniques and dialogues. Programs and services include protection options, refueling program, special promotions, future reservations, upgrades, etc.
* Reviews completed contracts with customers to verify accuracy of information and rates, return dates and charges & ensure that the date and time on the rental agreement is accurate.
* Prepare the Rental Agreement Folder with all required information.
* Review all charges & complete transaction procedures for returned vehicles and verify accuracy of closing calculations.
* Answer phones to assist customers in a friendly, helpful and prompt manner.
* Solve problems raised by customers using sound judgement within applied empowerment guidelines and company policy.
* Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
* Prepare daily key reports and car requirements for the locations in coordination with fleet coordinator
* Ensure petty cash claims and fuel slips are regularly maintained and submitted on a periodic basis
* Regular follow ups on over dues and ensure that the outstanding amount has been conveyed to the customer and charged.
* Handling email queries and responding to them on due time internally & externally
* Explore opportunities to increase the business at the location by identifying new opportunities and suggesting new ideas to line manages / supervisor.

Job Types: Full-time, Permanent

Salary: From AED3,500.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Experience:

• “Car Rental”: 2 years (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Application Deadline: 17/04/2022