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Overview:
Comprising of The First Group’s award-winning hotels and restaurants, The First Collection is an innovative lifestyle brand offering exciting hospitality services and unforgettable dining experiences.
The First Collection’s portfolio of five operational hotels are renowned for their world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. Grand Heights Hotel Apartments, offers comfortable studios and one-bedroom apartments in the heart of the city, and is owned and managed by The First Collection. Bringing to the market a range of franchised properties, the group also manages TRYP by Wyndham Dubai and Wyndham Dubai Marina, which are franchises of the Wyndham Group. While Citadines Metro Central Dubai, offers hotel apartments in a prime location and is a franchise of The Ascott Limited.
The First Collection’s restaurants offer exceptional and original dining experiences that focus on creating unique lifestyle-driven dining concepts with a strong emphasis on quality and affordability. The rapidly growing portfolio of restaurants, cafes and bars features a dynamic mix of homegrown brands and recognised International franchises, including MasterChef, the TV Experience – the world’s first restaurant based on the global TV phenomenon. With an emphasis on social dining, this exciting restaurant portfolio is helping establish the collection of upscale and upper midscale hotels among Dubai’s hottest gastronomic and lifestyle destinations.
With ambitious growth plans in the years ahead, The First Collection will be opening numerous upper scale hotels and a series of dining concepts throughout Dubai.
Job Description:
Human Resources Coordinator is a junior role which assists the Cluster hotel team and HR department with projects and daily tasks. Human Resources Coordinator will act as the first port of call to team players for HR related queries; the key responsibilities include however are not limited to the below:
- Provide a proactive and supportive Human Resources service to team players, engage and bond with them.
- Ensure Human Resources administration of team players’ files are kept up-to-date at all times and that filing is done weekly in order to comply with the HR standards and audit.
- Ensure new joiners’ process is smooth, provide a warm welcome to the team players on their first day and follow through with the onboarding schedule.
- Assist with the team player leavers’ process, provide the needed support to the leavers and the department.
- Assist the Payroll and Finance with monthly attendance to ensure timely and accurate payroll processing.
- Update the Cluster monthly Payroll Forecast, verify Payroll draft.
- Assist with employee engagement, arranging the monthly social events and activities as per the agreed annual calendar, including periodic rewards and recognition programs and birthday celebrations.
- Suggest new ideas to improve the health and wellbeing of the employees.
- Perform routine tasks required to administer and execute human resource programs, administer effective flow of documentation relating to team players.
- Update employee database and HR system as necessary.
- Handle employment-related inquiries from applicants, employees, and departments, referring complex and/or sensitive matters to appropriate people.
- Assist HR Generalists and PR team with OHC, medical schedule and update database.
- Follow company and HR SOPs, the Law and legal requirement updates, and act as an arbitrator where necessary.
- Announce new joiners, internal transfers and promotions.
- Raise requisitions in the materials control system to maintain par stock.
- Assist the HR team with projects and tasks as required.
Desired Skill & Expertise:
- Experience working in a similar role at a 4/5* hotel.
- Strong command in English (written and verbal).
- Excellent administrative skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks.
- Ability to act with integrity, professionalism, and confidentiality.
- Knowledge of employment-related laws and regulations.
- Proficient with Microsoft Office or related software.
- Bachelor’s Degree in Admin or HR Related field.
- Previous HR Intern experience in the UAE is preferred.
