Handling all guest billing issues and disputes, including credit card initial inquiries and charge backs.
Maintain a healthy communication both with the F&B, Sales and FO to ensure proper handling of daily backups of customers.
To guarantee proper handling of the filing system in place according to policies and procedures.
Any additional tasks coordinated by the Director of Finance / Financial Controller.
Prepare account billings promptly and accurately with required supporting documentation.
Maintain up-to-date files for all outstanding accounts.
Respond promptly to guest queries and account disputes, including credit card initial inquiries and charge
Assist the credit manager or accounting manager’s designate in the completion of the Accounts Receivable Officer duties
Assist the Credit Manager in the performance of his/her own duties as requested
Communicate promptly with the Credit Manager on any discrepancies in billing.
Perform any additional duties assigned to you. Have atleast 2+ years experience working as an A/R in 4/5*Hotel
Be able to think independently and constantly look for improvements in practice and policy
Good reading, writing and oral proficiency in English language
Proficient in MS Excel, Word, PowerPoint and relevant accounting systems
Should have a Bachelors Degree in Accounting or Finance.
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