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When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem – our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
Role Summary
We’re looking for a passionate and process-driven Marketing Operations Executive to join our Regional Marketing Team and work closely with the Regional Planning and Partnerships/New Ventures team to create leaner processes and a more efficient and accurate planning cycle.
What’s On Your Plate?
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Works in close collaboration with the Planning Managers to ensure the Marketing Planning cycle is respected and deliverables are submitted timely and accurately
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Validates local Marketing cost submissions for accuracy and alignment with forecasts
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Collaborates with Planning Managers and markets for validation of monthly Marketing Best Estimates
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Assists Planning and channel teams in validation of spend and manual mapping during the monthly cost closing period
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Plays an instrumental part in larger projects such as cost automation, setting cross-functional processes and SLAs (documentation, follow-ups)
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Supports Partnerships/ New Ventures and QCommerce Managers in the implementation and adherence to established processes between local and regional Marketing teams
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Works closely with the Partnerships Manager to establish objectives for new tactical campaigns and converts those into creative and channel briefs. Ensures timelines are respected, objectives are translated creatively and relevant to the channel as well as markets executing in line with commitment
What Did We Order?
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Bachelor’s degree in Marketing, Business Management
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Min. 2 years of relevant work experience
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Passion for numbers and excellent Excel skills
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Comfortable working in a fast-paced and dynamic environment
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Excellent communication & stakeholder management skills
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Regional experience in a matrix organization is a plus
