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When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem – our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
Role Summary
As the Partnerships Manager, you will be required to overlook local partnerships, support regional partnerships but also support the sales team to win new vendors and launch them. As a partnerships manager, building, developing and maintaining relationships with key external organizations (e.g. corporate offices, retailers, property developers etc) will be crucial.
You will be responsible to set the strategy, manage and execute partnerships goals.
You are a professional specialized in developing and implementing large-scale commercial/strategic relationships with major organizations in accordance with talabat’s overarching regional and local B2B/B2C objectives, strategic goals, and strategies.
It means you look for new opportunities and commercial partnerships, develop the relationships and craft commercial win-win agreements.
You ensure these are delivered in the best possible way. You don’t stop there, you, together with an analyst, analyze results, and improve the relationship and results where possible. You work closely with the Marketing Director, Partnerships Director (Regional), sales, rewards, and product build solutions and ensure operational excellence
What’s On Your Plate?
- Develop and maintain (new) long-term regional strategic B2B Business Development partnerships with companies in all sorts of industries (including Airlines, FMCG, Telecom, Banking, etc.)
- Build our product based on your knowledge of the potential industries and the business to identify major opportunities
- Ensure that there is a pipeline of new potential strategic partners based on the set-out B2B focus areas
- Use business analytics expertise to proactively identify and realize opportunities to increase revenue
- Develop new partnerships through cold calling, networking, and warm leads with the aim to build long-lasting B2B strategic partnerships.
- Work together with the Strategy director to close commercially viable partnerships that will significantly improve our B2B business
- Deliver on these partnerships
- Orchestrate the day to day of the B2B Partnership initiatives where you manage numerous projects strategically and concurrently (Working cross-functionally with product, sales, finance, legal, and marketing to launch and maintain B2B partnerships)
- You ensure that the partnership related customer end-experience is perfect
- You’ll work with the marketing and analytics teams to accelerate any partnerships you have in place
- Similarly, you provide ongoing feedback to various internal and external stakeholders on the partnerships’ process and achievements
- You ensure that all financial workstreams are correct
What Did We Order?
- Minimum of 6 years of relevant experience in Regional B2B Business Development / strategic partnership development.
- Strong experience in sales to major organizations – Experience in marketing, or a related field focusing on developing and closing commercially viable proposals is a plus
- Proven track record of achieving significant results with limited resources
- Proven multi-stakeholder project management skills – Exhibit a strong track record of on-time project delivery for large, cross-functional projects, preferably in mobile platforms or E-commerce domains
- Strong analytical mindset, using data to substantiate your business cases and strategic conclusions
- Highly resourceful, able to think outside the usual solutions
- Professional representation; able to showcase effective communication with various external and internal stakeholders (oral and written)
- Attention to detail and results-driven personality
- Highly motivated and proactive individual, able to flourish with minimal guidance, be proactive, and handle uncertainty.
- Fluency in English. Arabic is an added advantage
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