Tabby Hiring for Collection Manager at Dubai Full Time

Collection Manager

at Tabby Dubai Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 4,500,000 active users choose Tabby to stay in control of their spending and make the most out of their money. Over 15,000 global brands and small businesses, including H&M, Adidas, IKEA, SHEIN, noon, and Bloomingdale’s use Tabby’s technology to accelerate growth and gain loyal customers by offering flexible payments online and in stores. Tabby is active in Saudi Arabia, UAE, Egypt and Kuwait and backed by leading investors including Sequoia Capital India, STV, PayPal Ventures, Mubadala Investment Capital, Arbor Ventures and others.

Job Purpose

Enhancing collection and reducing the delinquency ratios. Designing the collection strategy Following up with delinquent customers according to the company’s policies.

Major Responsibilities and Accountabilities

Developing and implementing effective debt recovery strategies, which may involve employing negotiation tactics, legal actions, or engaging with third-party collection agencies Monitoring and analyzing collection data, such as payment trends and collection performance metrics Leading and managing a team of collection agents. This includes providing guidance, training, and support to ensure the team achieves set targets and maintains a high level of professionalism in their interactions with customers. Ensuring compliance with relevant laws, regulations, and industry best practices governing debt collection Reviewing and enhancing existing collection processes, policies, and procedures, identifying opportunities for streamlining operations, increasing efficiency, and minimizing financial losses.

Requirements

Bachelor’s degree from reputable university. Collections background is a must. Fluent Arabic and excellent English required. Team management experience – at least 1 year. Knowledge of MS Office. Excellent communication skills (written and oral). Negotiation and Problem-solving skills. Comfortable working with targets.

What you can expect

We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. A working environment that gives you autonomy and responsibility from day one. You should be comfortable with the idea that the quality of your work will influence the shape of your career. Participation in company’s employee stock options program. Health Insurance
We are passionate about creating an inclusive, high-performing workplace that gives people from all backgrounds the support they need to thrive, grow and meet their goals (whatever they may be).
If this sounds exciting to you, we’d love to hear from you