Standard Chartered Hiring for Global Head, Business Risk Management, PvB Job at Dubai Full Time

The role holder is accountable for supporting the strategic business agenda while maintaining risk, assurance and governance oversight for Group PvB, alongside the Global Head, BRM, Affluent Coverage & Private Banking, CPBB and supporting the Private Bank, Affluent segment in the risks of Conduct and Staff Fraud.

Governance & Risk Management

• Ensure there is a framework for effective management of Conduct and Operational risks across the PvB business and in compliance with applicable internal policies and external laws & regulations across our markets, leading to timely assessment of residual risks at Group level.
• Accountable for Group, country roll-out and embedding of the Operational Risk Framework and Enterprise Risk Management Framework linked to PvB, Affluent segment processes to ensure appropriate focus on ‘High’ and ‘Very High’ risk issues.
• Responsible for monitoring and minimizing operational losses and upkeep management controls awareness and in conjunction with the Global Head, BRM, Affluent Coverage & Private Banking, CPBB, as well as the country and regional COOs and ensure appropriate focus on risks/issues and resolutions.
• Support key Committee meetings, to ensure quality governance on infrastructure, data and operations matters.
• Work with the relevant forums and committees to ensure Conduct, TCF and Staff Fraud is adequately managed and are fit for purpose and meet regulatory requirements.
• Support the Global Head, BRM, Affluent Coverage & Private Banking, CPBB and Regional and Group Private Bank Heads to execute responsibilities as outlined in the Group ERMF.
  • maintaining a strong and appropriate control environment covering the Private Bank business and SCTS including monitoring the PvB business and SCTS to ensure compliance with applicable policies / procedures. RCSA, RRA and submissions in M7 and other reporting systems are updated
  • Restricting business if existing infrastructure and processes, capacity or capability are not fit to execute business within operational risk tolerance, regulatory standards or growth aspirations.
• Responsible for managing regulatory audit / inspections (both internal and external) on PvB/Affluent Group teams. Support countries where required ensure audit preparedness in the Affluent Segment and achieving good MCA and CE scores including driving up the self-identification rates of audit findings.
• Evaluate processes across the Client Journeys within PvB to ensure controls and governance are in place for any initiatives rolled out in the Journeys as these are run globally for PvB segment.
• Coordinate required data remediation plans and provide governance oversight to ensure that Private Bank is fully compliant with the Data Quality Management Framework (DQMF).
• Input to the design of global processes and controls ensuring local requirements are considered, while adhering to Group standards.
• Own and treatment plans (both country and group level) are tracked to meet target residual risk state.
• Ensure there is a framework for effective management of operational risks and in compliance with applicable internal policies and external laws and regulations across our network markets.
• Accountable for country roll-out and embedding of processes, ensure appropriate focus on High risk and Very High risks where appropriate.
• Ensure amalgamation of standards across CPBB and manage Frontline Governance for all segments.
• Ensure process maps minimize operational loss and failures ensure appropriate focus on issues and resolutions.

Functional & Business Alignment

• Maintain strong stakeholder engagement with Front Office, Technology Services, CMT(s), Risk & Compliance and Group Internal Audit to ensure alignment across stakeholder groups.
• Ensure appropriate representation across the stakeholder groups in governance and delivery forums.
• Escalate appropriately to ensure the Client Journey COOs, Global Head of BRM and Affluent Segment Lead is updated and able to intervene as required.
• Day-to-Day oversight of Client Onboarding, S&T leads for Private Bank, Affluent segments.
• Ensure Cost targets are met by ensuing effective risk management through automation and offshoring of assurance activities both for Group and Country.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Support the PvB, Affluent segments in achieving the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Responsible for Conduct Dashboards, updates to senior risk forums/committees.
• Drive the PvB conduct agenda globally and across regions, ensuring that Group and regulatory expectations are met across the entire PvB business as well as Wealth product and and Affluent segment.
• Conduct Risk, both Institutional and Individual and Staff Fraud in Wealth products and Affluent segments.

People and Talent

• Champion and act as a role model of the Group’s values and culture.
• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, ensuring everyone in Operations are drivers and owners of client outcomes.
• Set effective metrics and standards, transparently communicating them to team members, providing feedback and rewarding employees accordingly. Set the appropriate tone and expectations for the wider team.
• Employ, engage, and retain high quality people, with succession planning for critical roles.
• Ensure team structure/capacity is reviewed to enable delivery of client outcomes.
• Ensure the provision of on-going training & development, ensure that direct reports are suitably skilled and qualified for their roles and that they have effective supervision in place to mitigate any risk.

Key Stakeholders

• Client Journey COOs, Private Bank Regional Heads and their MT members, and CPBB MT
• CPBB Operations Management Team
• Country/Regional Risk Framework Owners
• Functional Partners including T&I, Risk, HR, Finance, Audit, etc.
• Global Heads of GBS, Regional & Country BRMs, Country PvB Heads and country Segment Heads
• Group and regional CIOs / CTMs where appropriate

Our Ideal Candidate