Sia Partners Hiring for Senior Consultant – Service Designer Job at Dubai Full Time

Sia Partners is a next-generation consulting firm focused on delivering superior value and tangible results to clients as they navigate the digital revolution. Our global footprint and expertise in more than 40 sectors and services allow us to enhance our clients’ businesses worldwide. We guide their projects and initiatives in strategy, business transformation, IT & digital strategy, and Data Science. As the pioneer of Consulting 4.0, we integrate AI into our solutions.

Sia Partners comprises of 2,600+ consultants with diverse expertise, and operates from 39 offices worldwide across Asia, North Africa, North America, and Australia, in addition to Europe and the United Kingdom.

In the Middle East, Sia Partners provides expert advisory services on strategy & execution, innovation, operational performance & cost reduction, cyber & data security, efficient organisation, transformation & change management, HR performance, and IT performance. In addition to these services, Sia Institute, Sia Partners’ world-class international training arm, provides a wide range of learning programs and workshops with modules successfully delivered across various locations and sectors, particularly in the Middle East.

Along with a multinational team, the Partners leading the Middle East offices have a long record of accomplishments and expertise; and play an active role in the realization of the region’ vision in both Public and Private sectors.

Why join the Sia Village?

Excellence | Entrepreneurship | Innovation | Teamwork | Care & Support | Employee Wellbeing

These are the six core values that guide all our actions. As an expression of our values, our Sia Village concept describes our commitment to fostering a sense of community within and among our offices. We believe that knowledge sharing is the key, not only to innovation, but to the growth and development of our people.

Sia Partners in the UAE is looking for a Senior Consultant with Design Thinking background.

We need someone who has experience working in design-centric projects, capable of managing senior stakeholder relationships, and able to form innovative end results. The role will require engagement across all stages of the design process: from ideation to finally integrating solutions into seamless customer experiences.

If you have been involved in designing impactful experiences across a range of projects, eager to better customer experiences digitally and in-person, and willing to be a part of a next-generation consulting firm, then please apply.

Some of your key responsibilities are as follows:

• Advocate service design and work with teams to design products and services geared towards seamless customer experience
• Engage in the Design projects from understanding user’s experience, idenfying gaps and realising solutions for optimal user experience.
• Participate in the delivery of a range of projects, defining project scope, goals, and deliverables in collaboration with key stakeholders.
• Establish relationships and liaise with key stakeholders throughout the project lifecycle.

To qualify, you must have

• Recent relevant work experience of at least 3-5 years, working collaboratively across engineering, product management and user research teams
• BA/BS degree in service design, graphic design, human-computer interaction, or a related field or equivalent combination of education and experience
• Proven designs and experience of launched services that have been implemented in the real world
• Deep expertise in design thinking/human-centered design
• In-depth knowledge and experience within a relevant service design discipline (Systems Design, Business Design, Industrial Design, Graphic Design, Interaction Design)
• Ability to work within a self-directed culture and navigate ambiguity
• A dedication to teamwork and integrity within a professional environment
• Experience in a Scrum-based production process
• Experience defining or working with a design system
• A high proficiency in verbal and written Arabic is desirable

Additional Information

Benefits:

• Competitive salary and benefits
• Entrepreneurial journey
• Career advocacy program that supports achieving professional development goals through guidance, and real-time feedback
• Continuous learning & development opportunities
• Healthcare coverage that includes medical, dental, vision and life insurance policies
• Annual seminar, an in-person value-add experience that allows you to network with colleagues throughout Middle East (during non-COVID times)

Our Commitment to Diversity

Diversity, equity, inclusion, and belonging (DEIB) are part of Sia Partners’ DNA. Thanks to our expertise in several sectors and our international growth, our teams include a variety of experiences and cultures. We’re confident that promoting DEIB creates an environment in which everyone can reach their full potential.

Our global network, DEIB@Sia Partners, brings together our people worldwide to facilitate local and global progress, focused on the following areas:

• Gender equality (global Gender Equality Index score of 91/100 for FY19-20)
• Race & Ethnicity
• Working Parents
• Disabilities

Sia Partners is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

To learn more about our mission, values, and business sectors, please visit our website.

Sia Partners is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.