ServiceNow Hiring for Advisory Solution Consultant, Risk Solutions Job at Dubai Full Time

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

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Job Description

ServiceNow is seeking a Governance, Risk, and Compliance advisory consultant. The GRC advisory will provide guidance and expertise to support customers with product and solution leadership during pre-sales engagements. The GRC advisory will participate in the acquisition and retention of customers by utilising world-class technical pre-sales solution consulting techniques to communicate the power, flexibility, and ease-of-use of GRC on the ServiceNow SaaS platform. This is a hands-on solution architect who is capable of going wide and deep on solution delivery and solution positioning during sales cycles. In addition, the GRC advisory architect will work with professional services to ensure a customer is successfully implemented and value established during the sales cycle is actualised.

What you get to do in this role:

• Participation in opportunities with ServiceNow’s global strategic accounts.
• Provide subject matter mentoring and training to peers and other colleagues in the organisation.
• Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via Zoom.
• Generation of product demo scripts and scenarios and maintaining demonstration environment(s).
• Scoping and delivering Proof of Concept/Proof of Value engagements with prospects.
• Responding to Request for Information/Proposal documents.
• Partner with product management to stay current on product developments/releases.
• Supporting marketing events – user conferences, trade shows, webinars etc.
• Staying current on competitive analyses and understanding differentiators between the company and its competitors.
• Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc.
• Act as the ServiceNow subject matter expert at Executive briefings / marketing events.

Qualifications

In order to be successful in this role, the ideal candidate needs:

• Strong pre-sales experience.
• Understanding of the sales process and be a trusted advisor for account representative and extended sales organisation.
• A Bachelor’s degree or equivalent training and 3-5 years of experience is required.
• 5+ years of experience in more than one of the following disciplines; operational risk management, enterprise risk management, business continuity and disaster recovery, vendor management, audit management, corporate compliance and policy management.
• Working knowledge of the GRC industry landscape, including vendors and tools, such as; RSA Archer, Metric Stream, IBM Open Pages, Modulo, Rsam, LockPath, or Agilliance.
• Practitioner experience working in a governance, risk, and compliance role, such as; external auditor, control owner, audit manager or internal audit.
• Experience working in a large government or corporate enterprise environment.
• The following industry certifications are helpful, but not required: GRCP, GRCA, CGEIT, CRISC or CISA.
• Ability to clearly articulate the power and value of the ServiceNow platform in terms familiar to a non-IT, GRC audience.
• Must have strong written and oral communication skills and be self-directed and independent.
• Fluent in Arabic and English.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work Personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.