Key accountabilities
HC Projects & Initiatives: Set-up and execute a variety of HC projects and initiatives. This will involve project scoping and planning, stakeholder analysis, data collection and analysis, development of draft outcomes and communication. Make recommendations to Head of HC regarding best practices suitable for dans (best fit), including adoption of new trends and initiatives.
HC Policies & Procedures: Develop HC policies and processes, ensuring that they are current, conform to government legislation and follow best practice/fit. Work with the HC teams to identify improvements. Conduct employee feedback forums, where appropriate, to test employee feedback and to improve ‘Engagement/Happiness’, and report to the Head of HC
Restructures / Organisational Design: Manage the people aspects of any restructures within the organization, including redeployment/displacement/redundancy/retirement, completed within timescales and budgets. Ensure that the HC support systems and procedures are in place for staff to understand and accept these business processes. Prepare analysis and feedback for future reference and action
Employee Engagement: Contribute to the continued improvement of the health of the organisation by monitoring performance indicators, such as sickness absence, levels of grievances, disciplinary, work/life balance, and developing initiatives and solutions to enable positive business trends. This will include, but is not limited to, management of employee engagement surveys, overseeing and driving the action plans that result from the surveys and implementing an employee suggestion scheme. Support the HC Operational Team with implementing the initiatives and with communicating the message
Reward & Recognition: To oversee, develop, manage and implement a dans employee recognition programme, ensuring that all awards and rewards align with the organisation values, strategy and links to the performance management system
What we are looking for in our candidates:
Ability to energise and inspire employees to implement innovative solutions.
Ability to work collaboratively across groups.
Ability to define, initiate, plan and manage projects.
Ability to analyse data and use them to define weaknesses and opportunities.
Strong change management experience and ability to strategically lead and drive fulfilment of the strategic requirements of the role
Specific requirements
Degree holder / post- graduate level from a leading university in Business Management or Human Resource
Experience in project and change management of Human Capital Projects
Experience in working with all levels of management and consulting with key business stakeholders and in leading cross-functional teams
Experienced in Human Capital policies and processes
Relevant Qualifications / Certifications
Working with Serco
At Serco, not only is the nature of the work we do important, everyone has important role to play.
https://www.serco.com/me
We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Join Us
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), and SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
We take pride in what we do
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information.
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