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Butler
Job Req ID: 287118
Location: Abu Dhabi, AE
Contract Type: Full Time
Job Advertisement:
Butler
Make a difference every day
The Job Opportunity
Are you looking for a career with long-term, government-backed contracts, trusted leadership, and loyal colleagues? Looking for a career with challenging and purposeful work? Serco has a place for you. Here, you’ll find stability and growth. Join our team as a Butler in one of our prestigious contract in Abu Dhabi. We invite you to make a difference every day.
The key purpose for this role is to provide personalised services to guests and clients.
In the Middle East, we employ more than 5,500 people across four countries including the United Arab Emirates, the Kingdom of Saudi Arabia, Qatar and Iraq. Our employees remain our greatest asset.
Key accountabilities
Greet tenant and clients
Coordinate with cleaning team to ensure a spotless Lounge
Care of all VIP suite room guests and coordinate with all concerned departments to fulfil guest needs and requests
Take care of the guest’s requests and liaise with respective departments and any special requests etc
Preparing Coffee & Tea for Staff & Visitors
Organize and control kitchen and office material storage, keeping track of material consumption
Anticipate guests’ needs by learning their preferences, allergies, dislikes, etc
Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items and delivering supplies to workstations
Supports the other departments such as Front Desk, Lounges etc
Meet guests on arrival and escort them to their meeting rooms and ensure that they are settled
Perform miscellaneous administrative duties
Enhance organization reputation by accepting ownership for accomplishing new and different requests; and exploring opportunities to add value to job accomplishments.
What we are looking for in our candidates:
Good communication skills
Ability to prioritize tasks as necessary for service delivery
Numerical and literacy skills
Good Customer Care skill.
Specific requirements
2 years minimum experience of Butler or similar role in hospitality industry
1 year minimum experience of customer service
Knowledge of internet skills including use of e-mails, group messaging and information gathering
High School Diploma or equivalent
Command of spoken and written English
Basic computer skills including MS Office or equivalent
Excellent Phone Manner.
Working with Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play.
https://www.serco.com/me
We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Join Us
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), and SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
We take pride in what we do
