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Job Description
Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. Weve evolved Fanatical Support to encompass the entire customer journey providing Fanatical Experience from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.
As part of our commitment to our customers, we are dedicated to helping enable creative, automation-based solutions for all sizes of businesses and require an experienced VMWare Architect to join our team.
The ideal candidate will have several years experience with VMWare cloud design and implementation. You will be working in a dynamic environment and encouraged to come up with innovative solutions to technical problems, analyse and prioritise problems, putting users at the heart of every decision.
You will ideally have proven experience in multiple VMWare deployments. Your engagements will see you working directly with customers and prospects. You will have confidence in knowing your skills (and limitations), you are calm and collected under pressure and always available to mentor the less experienced. Your colleagues see you as a good team player who is keen to share knowledge as well as to listen and learn from others.
Travel to a customer-site in Saudi Arabia will be required.
Arabic language skills will be highly advantageous.
Responsibilities Operating as a Lead Architect to support the pre-sales, design, delivery and operation of VMware technology offerings.
Providing expert VMware technical leadership, guidance and solution governance for all VMware activities
Architect VMware solutions in hybrid cloud environments
Implementing VMware solutions and proof of concept environments
Participating in client workshops and working as part of joint Rackspace / customer teams
Documenting solutions and identifying risks for management
Providing expert VMware technical consultancy and advice to customers and project teams
Interpreting internal/external business challenges and recommending best practices to improve products, processes or services
Technical Skills Strong knowledge of designing, building, implementing, analyzing, and troubleshooting distributed, highly available systems
Mastery Knowledge of the VMware Platform. Including but not limited to: advanced knowledge of the vSphere platform, strong networking and NSX administration skills, strong working knowledge of fibre channel SANS, NFS and vSAN, strong knowledge of vROPS/vRLI, strong working knowledge of HP/DELL Server hardware platforms, strong knowledge/troubleshooting of Disaster Recovery technologies (e.g. ZERTO, SRM)
Strong knowledge of Project Management methodologies
Strong understanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database services
Scripting knowledge/experience is a plus(PowerCLI, REST).
Strong knowledge of vCloud Director and vCloud Foundation.
Advanced knowledge in the application of current and emerging network software and hardware technology and protocols
Other Skills Degree in computer science, information systems, or other technology/engineering subject
Analytical thinking and creative problem solving; you will own issues until full resolution
Good time management skills
Good communication skills – both verbal and written with an ability to create and share project-related documentation
Producing design documents such as HLDs and LLDs
Willingness to learn and a quick learner
Relevant certifications a big plus.
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