Quality Government Service Center Hiring for Operations Executive – Arabic speaking Job at Dubai Full Time

Job description

• Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.
• Strategizing and monitoring the daily activities of customer service operations.
• Assisting customer service staff with duties where required.
• Training staff in areas of customer service and company policies.
• Investigating and solving customer service complaints.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.

Operation Supervisor Requirements:

• Must have Operations Experience
• Proficient knowledge of customer service, and standard office practices and procedures.
• Proficient computer skills.
• Proficient standard office equipment skills.
• Outstanding communication skills, both written and verbal.
• Strong people skills.
• Excellent phone etiquette.
• Outstanding organizational skills.
• Available to work shifts.

Job Types: Full-time, Permanent

Salary: AED3,500.00 per month

COVID-19 considerations:
yes

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you available immediately to join ?

Education:

• Bachelor’s (Preferred)

Experience:

• customer service: 1 year (Preferred)
• operations: 1 year (Preferred)

Language:

• english (Required)
• arabic (Required)