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- Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction.
- Handle check-in and checkout of arriving and departing guests, following established The Address Hotels & Resorts standards.
- Handle all cashiering transactions (posting charges to guest rooms, exchanging foreign currency, etc.), balancing their cash float at the end of each shift.
- Respond to all guest requests and questions in a professional and courteous manner, whether via telephone or in person, providing accurate information and taking appropriate courses of action (safety deposit box issuance, message handling, dealing with complaints, etc.)
Qualifications:
- Minimum of 3 year s experience in a supervisory level position in Front Office, preferably in a five star hotel
- Fluency in English and Arabic
- Knowledge in Opera.
- Minimum of 3 years UAE experience for the same role.
Job Type: Full-time
Salary: AED2,800.00 – AED3,000.00 per month
Experience:
- FO Supervisor: 3 years (Required)
- Opera: 3 years (Required)
Language:
- Arabic (Required)
