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Property Finder is the leading digital real estate platform in the Middle East and North Africa region. A UAE-born startup, Property Finder expanded its operations to Qatar, Bahrain, Saudi Arabia, and Egypt over the years. Recently, it acquired a significant stake in Zingat in Turkey. The company is one of the largest technology start-ups in the region and on a journey to becoming a Unicorn. We are aspiring to create a lighthouse technology company which will have a lasting impact in the entire tech ecosystem in our geography.
Summary of Role:
- Due to our continued growth, we are looking for a passionate & focused Commercial Ops Lead to join the Property Finder group reporting to the Head of Group Commercial Operations.
- Your priority will be in helping to design, improve and maintain a diversity of processes, reports and systems.
- You will be instrumental in providing insightful data analysis to help drive sales performance and objectives across our commercial teams and the wider business..
- We’re a fast-paced organisation with a high-performance culture.
- We celebrate success and place importance on the development of our people.
Duties of a Commercial Ops Lead:
- Process and ensure team is executing a high volume of daily sales contracts and updating all relevant commercial reports in all markets
- Proactively check prices and contracts are aligned across key systems and reports
- Identify areas of operational effectiveness for our commercial teams use data to show ROI on improvements
- Identify and test sales enablement tools and be able to present ideas and run any business case projects through to implementation
- Organising data and generating deep customer insights to enhance sales force productivity and effectiveness
- Report daily, weekly and monthly sales results to Key Stakeholders across the business and be an expert in surfacing key insights with strong narrative
- Responsible for producing MBRs, bi Weekly Sales insights and other key presentations
- Monitor day-to-day operations, while tracking and reporting on performance and recommending actionable improvements as necessary
- Support in attainment planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis
- Ensure group-wide quality control (QC) measures for commercial teams are adhered to
- Support the sales team with general operations to help reach the team’s objectives through most efficient path
- Collect and analyse data across departments to help maximise sales productivity across the group
- Train and onboard new employees on operational protocols to ensure all staff members adhere to standard operating procedures (SOP’s)
- To ensure correct sales/commercial processes are being followed by the regions they administer based on and new Head Office process rollouts.
Requirements for the role:
- 3+ years solid experience in an commercial/rev/sales operational role
- Experience in managing and developing a team to ensure continued growth and meeting key deadlines
- Able to identify areas of operational improvements
- Experience using BI tools such as Power Bi, Tableau, Analytics Studio
- Highly organised with the ability to multi task is essential
- Experience in goal setting, designing commission schemes beneficial
- High accuracy and attention to detail is essential and an effective communicator
- Comfortable reporting/presenting to Directors/VPs and ELT
- Competent using Google Suite (Sheets), Microsoft Office Suite, and CRM systems like Salesforce
- Self motivated with the ability to prioritise your own workload and have a transformational mindset
- Salesforce experience highly beneficial, capable of building reports for further analysis
- Background in tech companies/environment desirable
