Overview
JOB PURPOSE
Support Sales organization with general sales administration, reporting and execution tracking. Key duties include field sales communication, coordination of various sales activities (BU/MU level), arranging POSM execution and sales incentives tracking.
Responsibilities
- Functional& People Responsibilities:
- Support claims processing with proof-of-performance validation.
- Assist with maintaining sales and trade spend trackers, ensuring accruals are accurate and monitored monthly
- Coordinate POSM execution – Requirements gathering, POSM ordering/ delivery and field sales execution tracking
- Support field sales team operations with incentive tracking, returns, customer creation, uniforms, annual leave calendars, T&E bookings / accruals, etc.
- Assist with collating and publishing all field sales communications, including playbooks, promotional calendars, execution priorities and other ad hoc information
- First point of contact for customer queries relating to product range changes, pricing, and claims, ensuring responsiveness and quick resolution
- Preparation & communication of new lines and pricing information to customers based on agreed customer format and notification lead time requirements
- Continuous improvement recommendations and implementation, especially in areas of Trade Spend tracking and Claims
- Support CBS controls framework, ensuring test scripts are up-to-date and executed as required
- Develop winning relationships with BU/ HQ Commercial teams and PepsiCo customers, ensuring highest levels of agility and support are provided
- Support the General Sales Support Lead with all initiatives to improve CBS service offerings.
- Review Productivity KPI’s and discuss issues with RSR’s/ Supervisors (schedule reroute if necessary).
- Generating activity sheets and credit notes & Providing logistics with any new load requests on behalf of the sales team
Qualifications
- Degree qualified with min. 2 years’ experience within FMCG company
- Builds robust and successful working relationships
- Strong written and verbal communication skills
