Payoneer Hiring for Engagement Executive – Non Linear Sales, MENA Job at Dubai Full Time

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If you are the kind of person that loves to get things done, collaborate with colleagues all over the world and interested in joining a fast-growing global company that is trusted by the world’s top digital brands and truly cares for its customers, join us at Payoneer!

Company Profile

Payoneer’s mission is to empower businesses to go beyond – beyond borders, limits and expectations. In today’s digital world, Payoneer enables businesses of all sizes from anywhere in the world to access new economic opportunities by enabling them to transact globally as easily as they do locally.

Payoneer’s digital payments platform streamlines global commerce for millions of small businesses, marketplaces and enterprises from over 200 countries and territories. Leveraging robust technology, compliance, operations and banking infrastructure, Payoneer delivers a suite of services that includes cross-border payments, working capital, tax solutions and risk management. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world’s leading brands like Airbnb, Amazon, Google and Upwork, Payoneer makes global commerce easy and secure. Payoneer, founded in 2005, is headquartered in New York and has a team based all over the world with 13 locations in Asia Pacific.

Payoneer is looking for a highly talented Engagement Executive – Non Linear Sales, MENA to educate, onboard and drive early success with newly acquired customers. The incumbent will be tasked to enable millions of SMBs and professional businesses in the MENA region to get paid globally with Payoneer’ s fast, flexible, secure and low-cost solutions. Your responsibilities will include increasing business adoption and market penetration. Working in a dynamic sales environment you will be responsible for prospecting, qualifying and recruiting Small and Mid-size clients on the Payoneer platform. The ideal candidate will be comfortable in a fast-paced, multi-tasked, high energy environment with an ability to deal with ambiguity. Candidate should possess both a business development and account management background that enables her/him to drive engagement with respective stakeholders. S/he should also be a self-starter who is prepared to develop and execute against a territory coverage plan. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate.

Location: Dubai

Key Responsibilities

• Answer inbound/outbound inquiries from small businesses looking to integrate Payoneer solutions driven by organic traffic or through resellers.
• Educate customer on the functionality, benefits, and value of Payoneer products by becoming Payoneer Product Expert (PPE).
• Implement a consultative approach to fully understand the business’s needs.
• Identify and recommend additional products to help the business maximize Payoneer’s value.
• Develop exceptional relationships with customers by building rapport and developing trust.
• Support customers through the onboarding process, including assistance with basic guided walkthrough of Payoneer’s platform.
• Manage multiple channels of communication in a high-volume environment.
• Collect and share voice of customer with stakeholders.
• Collaborate with the sales & reseller channel for inputs and provide updates to relevant stakeholders.
• Draft various business

Skills, Qualification and Experience

• 3-5 years of experience in, service and/or solution Sales (or Post Sales), Account Management experience, especially in payments, ecommerce or managing enterprise segment in IT, ERPs or Consulting.
• Track record of meeting and exceeding business established goals.
• Should be analytical & data oriented. Strong in data backed decision making.
• Proficiency in the use of email, with strong written and verbal communications skills.
• Experience in leading complex negotiations with CXOs of large and enterprise accounts.
• Should be able to drive operational excellence through innovative initiatives.

The following would be considered a plus for candidates

• Experience managing Post Sales, Onboarding or Engagement experience for B2B customers.
• Experience in the Payments and Banking industry
• Familiarity with the B2B and Enterprise Customer Segment
• Experience with direct sales for small businesses engaged in cross border trade
• Experience with digital marketing, affiliate marketing, social media
• Experience with data analytics & BI tools
• Experience working in an international company

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