ParkerConnect Hiring for IT Systems Engineer Job at Dubai Full Time

Position: IT System Engineer

Job Responsibilities:

• In charge of Server Maintenance, Monitoring and Service Management.
  
• Oversee IT Hardware & Software Inventory and IT License Ledger.
  
• Manage Windows AD users, permissions and other company IT credentials.
• Conduct Software Installations such as Antivirus, Office 365, Firewall, Internet Configuration and Software Patches to ensure maintenance of servers and workstations.
• Provide Level 1 IT support to internal office staff as required.
  
• Update IT Usage, Security Policies and Procedure.
• Ensure complete backup and recovery of servers and workstations are always readily available.
  
• Review and Monitor IT Security activities.
• Manage Data Incident Detection, Response and Remediation Activity.
• Provide continuous training to employees on IT Tools and IT security.
• Communicate with IT Vendors for RFQ, product purchases and warranty support.
• Support in JIRA Integration and Ticketing tool for issue management.
• Update WordPress contents of FAQ website, company websites.
• Training staff on newly installed hardware and software systems.
  
• Mobile app testing and bug report.
  
• Expected to take ownership of issues and follow them through to completion.
  

Qualification Requirements:

• Minimum 5+ Years’ experience as IT Engineer / IT Systems Engineer.
  
• Bachelor’s Degree in Computer Science or Technology or a similar field.
  
• Good communication skills
• Ability to troubleshoot complex software and hardware issues.
  
• Knowledgeable on the following areas / systems:
  
• Database and Networking Security Systems
  
• Computer Hardware and Software Systems
  
• IT Project Management
  
• JIRA Ticketing Tool
  
• WordPress
  
• Testing of Mobile Application on Android and IOS Software
• Cloud Tool (One Drive / Box)
  
• FirstBit
  
• Anydesk
  
• BOSCH Access Control System
• API Integration for Projects (Preferable)
• ISO 27001 (Preferable)