Michael Page Hiring for Operations/ Experience Associate Job at Dubai Full Time

• Stable Company
• Opportunity for Growth

About Our Client

Our client is a leading Financial Service Company in DIFC, they are looking to hire an Operations/ Experience Assistant for their prestigious co-working space in DIFC. This person will report to the Operation Manager and will have multiple responsibilities like general support, Event Management, invoicing, and property management.

Job Description

General

• Working closely with the Operations Manager to ensue the smoothing running
• Build a strong rapport with tenants
  • Provides a warm and friendly greeting to all those who enter
  • Answering all incoming calls, emails and web enquiries in a professional and polite manner
  • Cover the front desk during normal business hours
• Due to the nature of the role, the role is based full-time in the co-working space
• Maintain a professional-looking reception space area at all times.
• Keep a track of a monthly inventory of items such as books and decorative items
• Ensure tenant contact list is updated
• Identify issues for escalation to the General Manager
• Take deliveries for tenants
• Track tenants trade licences and insurance expiry dates

Events/Meetings/Marketing

• Responsible for meeting room booking and sending confirmations
• Ensure that meeting rooms are impeccably presented for all meetings and that the required room set up is prepared in a timely manner with water
• Assisting tenants with catering options for their meeting and events
• Assistance with set up and breakdown of events
• Send monthly marketing newsletters and general notifications

Finance

• Onboard new vendors to Yardi
• Raise Purchase Orders for vendors such as weekly groceries, flowers or other office supplies
• Coordinate payments and receivables from finance such as cleaning, parking, events security, vendors

Leasing

• Update interest schedule
• Arrange and carry out viewings
• Assist with the leasing process when required.

Property & Project Management Co-ordination

• Solve clients issues by engaging with the appropriate department
• Raise and track work orders with property and project management
• Arrange access with tenants
• Ensure a smooth handover of an office unit and guide them through the onboarding process such as handover of access cards, mechanical key, Wi-Fi documentation and operational details for the building.
• Assist tenants with documents required from the logistics team such as work permits, third party access forms and delivery requests
• Assist with the move-out process
• Respond to security and emergency situations per the building and company procedures

The Successful Applicant

• Previous front desk, co-working, concierge, or other hospitality experience preferred
• Candidate needs to have UAE experience and be based in the country
• Western-educated candidates preferred
• Strong interpersonal skills and ability to quickly form professional relationships with colleagues and clients at all levels of seniority
• Ability to prioritize and multitask
• Accurate and exceptional attention to detail
• Pro-active and enjoys working autonomously and as part of a wider team

What’s on Offer

The successful candidate for this role will be offered a competitive monthly salary, all-inclusive of basic, housing, and transport allowances. Additionally, he/she will receive medical insurance and annual flight tickets.