JOB SUMMARY
Person is responsible for supervising and managing the daily shift operations of Housekeeping and Laundry Operations. Directs and works with associates to ensure hotel guestrooms, public space and associate areas are clean and well maintained. Assisting the Executive Housekeeper & Director of Services in ensuring guest and associate satisfaction is achieved.
SCOPE / BUSINESS CONTEXT
CANDIDATE PROFILE
Experience:
Skills and Knowledge
Education or Certification
CORE WORK ACTIVITIES
The following are specific responsibilities and contributions critical to the successful performance of the position:
MANAGEMENT COMPETENCIES
Diversity Relations
Customer Servicer Orientation
Team work
Interpersonal Skills
Dependibility
Presentation
Safety Orientation
Integrity
Communicates effectively in writing/speaking as appropriate for the needs of the audience
OTHER
Safety and Security
Policies and Procedures
Guest Relations
Communication
Working with Others
Quality Assurance/Quality Improvement
Physical Tasks
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
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