JOB SUMMARY
Functions as the strategic business leader of the property’s Rooms Operation. Areas of responsibility include Front Office, Housekeeping, Recreation and Loss Prevention.
Works with direct reports to develop and implement departmental strategies and ensuring implementation of the brand service strategy and brand initiatives, ensuring Rooms Operations meet the brand’s standards, targets customer needs, ensuring associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department
CRITICAL TASKS
Managing Profitability
Managing Revenue Goals
Leading Operations and Department Teams
Managing the Guest Experience
Managing and Conducting Human Resources Activities
CRITICAL COMPETENCIES
Leadership
Managing Execution
Building Relationships
Generating Talent and Organizational Capability
Learning and Applying Personal Expertise
Business Acumen
PREFERRED QUALIFICATIONS
Education and Related Work Experience
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while employees provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in team work and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. Find Your World™ at Residence Inn by Marriott.
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