JOB SUMMARY
Supports the General Manager and Hotel Manager and his/her team by completing administrative responsibilities. Duties include organizing, composing and distributing correspondence to both, associates and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information.
JOB FAMILY CORE WORK ACTIVITIES
JOB SPECIFIC TASKS
CANDIDATE PROFILE
OR
Management Competencies
TRAINING
All statutory Marriott training schemes.
Including: Orientation, Passport to Success, Telephone etiquette, Problem Free Stay, Grooming, 100% Leaders
WORKING CONDITIONS
All Uniformed Associates are provided with a Marriott Uniform. Management has the right to change or revise the job descriptions.
All associates are expected to wear the correct uniform, Marriott Basic Card and their name badge at all times. You are required to maintain high standards of personal hygiene, ensuring that you are always clean and well turned out during your working hours. In the eyes of the guest, you represent JW Marriott.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
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