Assistant Marketing Manager Date: January 2022 Business Unit: Dubai Marriott Harbour Hotel & Suites Career Band: Department: Sales and Marketing Reports to: Director of Marketing This job description sets out the current duties of the job role that may vary from time to time without changing the general character of the job role or the level of responsibility entailed. JOB SUMMARY The Assistant Marketing Manager is the voice of the hotel, acting as a Brand Champion for the hotel and will be responsible for assisting and executing all Marketing projects and initiatives, supporting with Social Media tasks and monitoring the hotel’s PR activities. This role is especially focused on the marketing and promotion of the hotel’s F&B outlets and is responsible for updating and maintaining all marketing channels, both internal and external. The Assistant Marketing Manager has knowledge of the individual outlets’ targets, departmental and company goals for development and growth. The role requires managing and facilitating the implementation of the overall Marketing Strategy with the support of team members and assisting with the day-to- administration responsibilities in an efficient, professional and courteous manner. The Assistant Marketing Manager will be responsible for the creation of design templates for all of the hotel’s promotional requirements, following brand standards. The role will require working on the Marketing campaign plan together with the Assistant Director of Marketing as well as meeting print and digital media, suppliers and partners and negotiating rates for advertising and promotion of the hotel. The Assistant Marketing Manager will support the F&B team and other departments with the creation, launch, promotion and execution of new concepts and event management. This person will also be responsible for assisting and coordinating photography and video production for the hotel when required; managing multiple projects at the same time and successfully coordinating with internal teams, external clients and guests. SCOPE / BUSINESS CONTEXT
A Full Time position based at JW Marriott Marquis Hotel Dubai and Dubai Marriott Harbour Hotel & Suites
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Titles of Direct Reports – 0 CANDIDATE PROFILE Education: Bachelor degree required; additional education in sales and marketing fields preferred. Experience: At least 3 years of experience as a Marketing Executive or 1 year as Assistant Marketing Manager. Further experience in a supervisory position preferred. SPECIFIC DUTIES -Together with the Marketing Managers and Director of Marketing put together an annual Social Media marketing plan for the hotel/room’s piece, spa and especially F&B. -Create detailed marketing campaigns throughout the year for each key initiative -Under the guidance of the Director of Marketing, research and identify all necessary collateral required for the hotel generally and per outlet. This will range from copywriting for hotel flyers, artworks and brochures to specific promotional requirements across the property.
Assistant Marketing Manager
JW Marriott Marquis Hotel Dubai /Dubai Marriott Harbour Hotel & Suites
Marriott Confidential and Proprietary Information
-Assist with developing and implementing communications support strategies together with the Cluster team. – Oversee all activities across both hotels’ Social Media Channels including daily engagement and responses to comments, direct messages, like etc to increase and improve community management. -Work with partners for the hotel to activate and leverage the hotel’s positioning in the market. – Manage partner discounts and TPIs to ensure all content and offers are correct and up to date. -Develop and maintain strong relations with the local media community -Respond to media enquiries and information requests -Proactively and regularly share updates and highlights with the media on new promotions in the hotel’s -Research and seek innovative communication and promotion opportunities -Develop and maintain strong relationships with Marriott’s global PR and Marketing network in order to facilitate promotion of the property worldwide -Ensure the hotel is properly positioned on all third party and internal platforms; Maintain positive online presence by managing website and third party sites -Working closely with the team to take full responsibility for the creation of a monthly newsletter. This involves assisting with copywriting, proof-checking and layout decisions. -Ensure that all deadlines are met (for campaign launch plans, magazine ad submissions, etc.) -Identify through brainstorming sessions with key department heads opportunities to execute value-added mailings to the database and third-party databases -Send out promotional HTMLs and SMS dispatches regularly and heavily grow the database -Further to the previous point, database growth will be a key focus area -Administrative support for the Marketing Manager and Director of Marketing when needed -Come up with innovative and highly creative digital marketing campaigns -Together with the Cluster E-commerce team review third party websites such as OTAs and blogs to ensure recent photos and information is correct -Use strategic marketing tools to drive incremental room, F&B and ancillary revenue -Target hotel’s in-house and long-stay guests through strategic promotions -Ensure Brand Standards compliance through all initiatives -Share monthly insights on trends in the market and marketing channel analysis. -Educate relevant on-property associates on marketing promotions, strategies and trends -Supervise and manage administrative systems: including monitoring of project costs, PR contacts database, hotel information, photographs, TV slides, video library, distribution of PR releases, monitoring, measuring and recording of all media clippings and -impressions with the support of the cluster team -Produce regular activity reports including monthly KPI and others Other ad hoc duties as required SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
Excellent organizational/administrative skills with office management experience Ability to priorities tasks and to manage workload using own initiative Ability to multi-task and work under pressure with limited resources Strong writing skills with excellent spelling & grammar Excellent computer skills and detailed knowledge of various computer programs, including a strong proficiency of MS Excel, Power point Previous experience in hotel, travel & tourism, service sector preferred Has around 3 years of experience working in Marketing Has a creative vision Is familiar with publishing tools and has a detailed understanding of design best practices and priorities. Education in Marketing or advertising preferred. Strategic thinking & self-starter. Must be able to work with others to solve complex problems Must take initiative to see and define new opportunities and put plans in place to exploit them. Show understanding and interest in Social Media including Twitter, Facebook, Instagram, Pinterest, Linked In, etc.
Assistant Marketing Manager
JW Marriott Marquis Hotel Dubai /Dubai Marriott Harbour Hotel & Suites
Marriott Confidential and Proprietary Information
Ability to maintain complete confidentiality at all times High degree of personal loyalty and integrity Team player Highly professional in appearance, character and conduct Positive attitude and team spirit Effective interpersonal skills, resourcefulness and creativity Display passion for the job
Job
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
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