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Company Description
Since 2004, Mandiant has been a trusted partner to security-conscious organizations. Effective security is based on the right combination of expertise, intelligence, and adaptive technology, and the Mandiant Advantage SaaS platform scales decades of frontline experience and industry-leading threat intelligence to deliver a range of dynamic cyber defense solutions. Mandiant’s approach helps organizations develop more effective and efficient cyber security programs and instills confidence in their readiness to defend against and respond to cyber threats.
Since 2004, Mandiant has been a trusted partner to security-conscious organizations. Effective security is based on the right combination of expertise, intelligence, and adaptive technology, and the Mandiant Advantage SaaS platform scales decades of frontline experience and industry-leading threat intelligence to deliver a range of dynamic cyber defense solutions. Mandiant’s approach helps organizations develop more effective and efficient cyber security programs and instills confidence in their readiness to defend against and respond to cyber threats.
Job Description
As a member of the Mandiant Academy – Instructor Support Program Office, you will be primarily responsible for the project management and coordination of the delivery of Mandiant Academy offerings to the client. The successful candidate will work with a sense of purpose and urgency, have the ability to prioritize tasks and meet deadlines, and demonstrate keen attention to detail resulting in the successful execution of customer engagements.
Responsibilities:
- Work with team members and stakeholders to schedule courses for both students and instructors
- Ensure all instructors have access to all Mandiant Academy instructional materials
- Develop, cultivate, and manage customer relationships
- Manage the Instructor Certification Program for new instructors
- Interface with client staff to schedule new instructor training opportunities
- Collaborate with Mandiant’s Learning and Development team to ensure the Mandiant Academy Learning Library is up to date with course materials, and access is available to students and instructors
- Manage vendor contracts and develop new contracts as necessary
- Oversee and manage implementation improvements to Mandiant’s business processes, methodologies, and client communication methods
- Use formal project management skills in planning, tracking, and reporting on program progress for both students and instructors
- Ensure course surveys and certificates are sent, data is captured, and critical feedback is escalated as appropriate in a timely manner
- Support internal stakeholders through OpenAir assignment management and communication of course status updates as detailed are solidified
- Lead the development of processes, tools, and policies to ensure consistent project management across all education projects for the client
- Define internal standards and processes for program development and monitoring
- Drive program optimization and process efficiency
Qualifications
- Ability to oversee multiple concurrent projects
- Experience managing projects for a professional services organization
- Technical understanding of cybersecurity concepts
- Ability to interface effectively with C level personnel
- Strong written and verbal communication skills
Additional Information
- Ability to travel as needed to support large scale program initiatives (
