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Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.
Role Details – Key Responsibilities and Accountabilities:
Employee Engagement
- Provide suggestions on how to address the employee engagement and customer satisfaction challenges within the organization
- Organize employee engagement events and team building activities
- Conduct action planning workshops with employees to address the concern areas identified from the survey results
- Facilitate the creation of an action plan to address the employee engagement/customer satisfaction challenges
Engagement Programs
- Implement all aspects of programs related to workforce diversity, inclusion and staff engagement
- Evaluate the success of employee engagement projects and initiatives and provide recommendations on how to enhance the relevant activities
- Review and analyse key external trends and influences on employee engagement strategies to incorporate best practices relevant to MAF Retail
Internal Communication and Newsletters
- Prepare the content (HC initiatives, events calendar, talent development programs, new training, updates to HC policies and procedures) to be published in the newsletter newsletter
- Contribute to the development of internal communication material
Initiatives to Increase Innovation
- Assist the Employee Engagement Manager in developing a strategy for creativity and innovation in MAF Retail
- Collate a list of training programs, seminars, and workshops that would enhance creativity and innovation at work place
- Ensure adherence to guidelines created for the nomination of ‘MAF Innovation Awards’
- Monitor the process of evaluation for MAF Innovation Award (Individual and Team Award) and provide assistance in case of issues faced
Policies and Procedures
- Follow all relevant operational procedures and instructions so that work is carried out in a controlled and consistent manner
Human Capital Responsibilities
- Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work
- Apply and follow MAF Retail’s Human Capital corporate policies and relevant procedures and instructions
- Provide training and feedback to direct reportees when required
Definition of Success
- Developed employee engagement programs
- Achievement of sections objectives
- Nominations for MAF Innovation Awards
- Result of employee engagement survey
- Increase number of innovative ideas received from employees
- Number of new initiatives suggested
Functional/Technical Competencies
- Creative with similar experience
- Excellent communication skills
- Fluent in English (Arabic is a plus)
- Graphic design
- Adobe Illustrator knowledge (preferred)
- Creative in PowerPoint presentation
- Public speaking
Personal Characteristics and Required Background:
Minimum Qualifications/education
- Bachelor’s Degree in HR Management, or Business Administration
Minimum experience
- 0-2 years’ HR experience in a major public sector or private-sector organization
Skills
- Leadership
- Managing change
- Delivery focus
- Problem solving
- Organizational commitment
- Team work
Majid Al Futtaim follows a holistic sustainability strategy (Dare Today, Change Tomorrow), that’s focused on transforming the lives of the communities we serve, rethinking our use of resources to make a net positive impact, and empowering our people to unleash their full potential.
Majid Al Futtaim is the first Middle Eastern company to commit to becoming Net Positive in Carbon and Water by 2040.
