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Job Responsibilities:
* Full knowledge of DLD and Trakheesi portals (knows how to create Contracts A, B, F, NOCS, MOU, Tenancy Contracts, and other forms)
* Experienced Listing
Administration – Bayut Brokerpad, Property Finder- MyCRM, Dubizzle,
CRM
* Knowledgeable in generating electronic advertisement permits
* Manage the routine Office
Administrative duties.
* Perform other duties as instructed by the Team Manager.
* Coordinate and administrate the operations activities of the sales and leasing team
* Answer calls and respond to emails
* Act as the point of contact between the manager, agents & internal/ external client
* Screen and direct phone calls/ Emails and distribute correspondence
* Handling CRM and monitoring other
Property advertisement portals.
* Monitoring inventory for sales, rentals, and renewals.
* Compose, edit and draft letters, addendum, and property-related contracts.
* Manage and resolve customer complaints
* Update existing customer information
* Route calls to appropriate agent
* Follow up customer calls where necessary
* Document all call information according to standard operating procedures
* Complete call logs
* Produce call reports
