Kitopi Hiring for Engineering Manager at Dubai Full Time

Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.

Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest technology-focused investment fund, Softbank Group Corp’s Vision Fund 2. This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.

As a leading food-tech business, Kitopi’s growth has been largely fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) – an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry as we know it today.

With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, its robotics hub in Denmark, and its global customer experience center in Dubai, UAE.

Together with the Product, Engineering, Data, AI, and Robotic departments, we are creating various applications starting from highly personalized selling apps (web & mobile), through the kitchen management system, customer service, delivery, control, and business applications which help us to make decisions and determine the further direction of product development and more. We currently have around 40 applications in microservice architecture and we will constantly be creating new ones.

We are looking for an Engineering Manager, who will lead a mid-size engineering team.

What You’ll Do

• Taking responsibility for the cross-functional team’s performance (usually 5-8 engineers), ensuring exceptional results are delivered, and high-quality products are built.
• Collaborating closely with Product Manager and Data Analysts to make product decisions based on data. While Data Analysts provide support for data-driven decisions, Product Managers focus on product vision and preparation. As an Engineering Manager, you will oversee the technical aspect of the team roadmap and make the final decisions regarding its implementation.
• Understanding timelines and dependencies and coordinating the team accordingly.
• Working closely with the Director of Engineering and the Architects to ensure that development adheres to our strategy, architecture principles, and governance and compliance policies.
• Helping improve the product development process by representing engineering, and communicating technical constraints, opportunities, and solutions.
• Fostering a culture of excellence, mentorship, and collaboration, and being an exemplary manager.
• Providing coaching and leadership to individual contributors from your team.
• Developing team autonomy in collaboration with other Engineering Managers, aligning with product managers to define and measure essential product KPIs.
• Ensuring your teams meet technical standards, such as code quality, security, and controlling technical debt.
• Continually seeking efficiency and improvement within the delivery value chain.
• Identifying and supporting the development of team members’ skills through personal development plans.
• Holding regular 1-1s, setting objectives, coaching, and planning for succession.
• Assisting in recruiting and onboarding new team members, and building new teams as necessary based on business demand. You will play a key role in all hiring decisions.

What Are We Looking For

• Have an excellent background managing mid-sized highly performing engineering teams.
• Have a profound understanding of the engineering field, supported by at least 5 years of experience.
• Thrive in fast-paced environments that rely on tight feedback loops and continuous delivery.
• Possess experience collaborating across various functions, including Design, QA, System Engineering, Architecture, and Product.
• Have proficiency in project management, effective communication, and the ability to manage senior stakeholders.
• Be familiar with Agile methodologies such as Kanban and Scrum.
• Have excellent organizational and communication skills.
• Possess strong English language proficiency, both written and spoken.
• Have the willingness to learn and enthusiasm for skill development.
• Demonstrated experience as a software engineer would be a plus.