iScent Hiring for Client Success Manager Job at Dubai Full Time

The Client Success Manager is responsible for managing and maintaining strong relationships with the company’s clients. They will work closely with clients to understand their needs and goals, and develop strategies to help them achieve success with scent marketing solutions. This role requires a blend of strategic thinking, technical knowledge, and strong communication skills.

Key Responsibilities:

• Manage a portfolio of clients and ensure their satisfaction with scent marketing services
• Develop and implement strategies to increase client retention and expand the use of scent marketing solutions
• Act as the primary point of contact for clients and provide ongoing support and guidance
• Stay up-to-date with industry trends and developments to provide clients with the latest and most effective scent marketing solutions
• Collaborate with the sales and marketing teams to develop new business opportunities and up-sell services
• Analyze client data and provide regular performance reports to measure the success of scent marketing initiatives
• Identify and resolve client issues in a timely and effective manner
• Provide training and education to clients on the use and benefits of scent marketing solutions

Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field
• 3+ years of experience in client success, account management, or a related field
• Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with clients
• Experience working in the scent marketing industry is a plus
• Ability to analyze data and provide insights to drive business decisions
• Strong problem-solving skills and the ability to work independently
• Excellent time management and organizational skills

Job Types: Full-time, Permanent

Salary: AED7,000.00 – AED11,000.00 per month

Ability to commute/relocate:

• Al Quoz: Reliably commute or planning to relocate before starting work (Required)

Language:

• Arabic (Preferred)

Application Deadline: 12/02/2023