Company Description
Inmarsat has been at the forefront of global mobile satellite communications for over forty years, and is the market leading provider of voice and high-speed data communications for users on land, at sea and in the air through its constellation of 14 geostationary satellites. Inmarsat is a privately owned company with a profitable track record and significant growth aspirations. This is represented by more than 55 nationalities in the workforce, reflecting the global and dynamic nature of the business. With an investment of over $3 billion in its latest network infrastructure, Inmarsat is at the forefront of global mobile communications innovation.
Aviation
Inmarsat’s Aviation business unit is the leading provider of satellite communications solutions to airlines, operators and passengers worldwide, keeping people in touch at 35,000 feet in the sky. Inmarsat provides the ultimate inflight connectivity experience for the entire aircraft, from voice and safety communications in the cockpit to high-speed, reliable broadband in the cabin.
Job Description*
Primary role purpose: *
The Account Manager serves as the primary point of contact between Inmarsat and our airline partners on all commercial integration elements, including the commercial relationship, marketing, expectation management, launch activities and above all else generating revenue and achieving our Long Range Business Plan. This person will oversee the tactical interactions with the airlines but also provide a strategic vision of where to drive the relationship.
The Account Manager will manage the P&L associated with the airline partners and will drive Inmarsat’s business by ensuring deliverables are coordinated between the two organizations, searching out revenue opportunities, marketing vehicles and promotions that could drive top-line revenue. These items will be delegated to other divisions within Inmarsat for execution and delivery of projects and promotions back to the Account Manager for delivery to the airlines.
The Account Manager will report back to the airline partners, and internal Inmarsat leadership, about the success of projects, ongoing revenue and operational performance. The candidate must be comfortable handling data and information and can quickly create slides that tell your story.
Candidates can turn our airline partners into believers and persuade airlines to align on a point of view that meets Inmarsat’s objectives and the airlines’ needs. Candidates understand airline needs beyond marketing and look deeper at the partnership they have with Inmarsat. You take a leadership role in strategy development and ensure that the strategy maps back to the airline partners’ and Inmarsat’s goals.
The Account Manager manages Inmarsat’s voice within the airline and is also the airline’s voice within Inmarsat. This group knows how to negotiate tricky situations, ambiguous relationships, and curious personalities.
Key Responsibilities:
Business Growth & Profitability
Airline Satisfaction
Participate in the overall service and problem management process including:
Contract Management
Qualifications*
Essential Knowledge and Skills: *
Education and training
Master degree level education or equivalent work experience in Engineering, Account Management, Business Management, or Program Management
Knowledge and skills
Experience
Additional Information
You must be eligible to work in this location advertised.
Inmarsat Values:
Our values define Inmarsat’s culture and represent what we believe in. Inmarsat employees aspire to certain behaviours which support our corporate values, they create a stronger working environment and lie at the heart of our continued success as an organisation.
Location: Festival Boulevard, Dubai
Job Type: Full-time
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