Hilton Hiring for IT Supervisor Job at Dubai Full Time

An IT Supervisor will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.

What will I be doing?

• Solve technica l and operational challenges in the scope of IT reported by users
• Follow Hilton code of practice as related to security and operation of computer systems with a thorough knowledge of standards of operating procedures
• In cooperation with the IT Manager, suggests on the existing and future systems being developed or implemented
• To assist the IT Manager in all stages of the day to day operation of the Hotel
• To support computers in hardware and software malfunction in coordination with all the departments
• To make sure All IT related equipment are kept in good working condition and well accounted for
• Follow up on and maintain knowledge of new systems that can help in streamlining the processes in the hotel
• Maintain complete record of the systems related inventory
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives
• To ensure potential and real hazards are reported and rectified immediately
• To understand and strictly adhere to the Hotel’s Employee rules & regulations.
• Perform any other duties as assigned by Management.

What are we looking for?

IT Supervisor serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Bachelor’s degree in computer science or equivalent
• 3 years’ IT experience, preferably in the hotel, leisure, and/or service sector
• Fluency in the English Language both spoken and written is a must and knowledge of the Arabic Language will be an advantage.
• Experience of all Microsoft systems
• Excellent organizational and interpersonal skills
• Current technical skills and knowledge of technology Like PMS, POS, Network, HSIA, telephony system
• Experience with or knowledge of operating systems; current equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools,
• Able to handle shift duty individually and work under pressure.
• Excellent problem-solving and critical thinking skills.
• Excellent interpersonal skills to communicate openly and effectively on all levels across the team, internally and externally.
• Advanced computer skills and detail orientation

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!