FRONT Consultants Hiring for Operations Engineer at Dubai Full Time

• Responsible for the day to day sustaining activities and monitoring for the global enterprise IT infrastructure.
• Responsible for comprehensive NOC operations including monitoring, alerting, troubleshooting and resolution of issues and escalating to the appropriate technical resources to resolve issues.
• Performs tasks and maintenance on IT infrastructure systems as requested.
• Performs Tier 2 engineering support and escalation for all infrastructure systems.
• Performs Tier 1 engineer support and escalation for systems monitoring generated alerts and issues.
• Configures, and maintains the health of the systems infrastructure.
• Assists engineers with the administration and maintenance of various infrastructure systems.
• Performs datacenter facilities management tasks including access control, climate control, power and communications management and monitoring.
• Executes Change Controls as required to support trouble ticket resolution, planned maintenance, and assists other engineers as requested.
• Daily time entry to record billable and non-billable time.
• Hands on maintenance of physical hardware and data center management.
• Other miscellaneous duties and tasks assigned or requested by supervisor.
• Support other IT staff with open and unresolved issues.
• Take on responsibilities as a backup or alternate for other IT staff.
• Cover and resolve any outstanding Service Desk related issues in an effort to help all IT members resolve tickets as quickly and efficiently as possible.

Basic Qualifications

· Minimum of 1 year experience with MS technologies: Windows Server platforms, MS Exchange, and MS SQL Server.

· Two-year college degree or equivalent job experience.

· ITIL Foundation Certification.

· UAE driving license

Preferred Skills

· Minimum of 2 years’ experience with Cisco IOS and administration.

· Cisco CCNA certification preferred.

· Knowledge and understanding of DNS, TCP/IP,

· Excellent written and verbal communication skills.

· Team player who is self-motivated.

· Strong organizational skills.

· Ability to adapt to changing priorities.

· Ability to move equipment, furniture, etc. up to 50 lbs (20 kgs).

· Ability to travel periodically, sometimes with little notice