DXBlends Café Hiring for Operations Manager – F&B Job at Dubai Full Time

JOB PURPOSE

We are looking for a professional Operations Manager to be responsible for managing all DXBlends operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement

Main Responsibilities

· Receive training in Dubai of standard operating procedure from DXBlends representatives.

· Studies and understand about all DXBlends products and operational requirements.

· Complete all works and arrangement regarding opening the DXBlends Café.

· Ensure to achieve sales and profit targets set by DXBlends.

· Manage the day-to-day activities of the store.

· Ensure all staff is following standard operating procedures.

· Generate daily sales report

· Follow daily and weekly sales trends closely.

· Present analysis of monthly sales report at monthly management meeting.

· Ensure the long-term health and profitability of the store.

· Resolving customer complaints regarding food quality and customer service.

· Suggesting new menu items based on customers’ preferences and feedback.

· Able to oversee the maintenance and repair of store equipment.

· Build brand recognition and awareness through marketing campaign and in-store promotions

· Performs other duties as assigned by the Manager.

Qualifications and Experience:

· Bachelor’s degree in Hotel Management.

· Minimum 3-5 years of Coffee Shop & Restaurant management experience

· Experience in customer service

Skills required:

· Excellent listening skills.

· Excellent speaking and written communication in English.

· Strong leadership skills.

· Proven success as a team leader and member.

· Demonstrates a high-level of self-motivation; takes initiative; problem solves.

Possesses creative merchandising and display skills.

Job Types: Full-time, Permanent

Application Question(s):

• Do you have valid UAE Driving License ?
• what is your salary expectations?
• Can you join immediately?

Experience:

• Coffee Shop: 3 years (Preferred)
• Team Management: 3 years (Preferred)