Description:
Providing Troubleshooting / Configuration / Engineering support for the existing IT infrastructure.
o Managing and supporting any new IT infrastructure installation.
o Resolving regular user’s system problems on hardware and software.
o Checking Virus signature files and regular patch updates for anti-virus.
o Checking for Windows Updates and regular patch management of all the systems.
o Monitoring regular backup of the server.
o Proactively monitor all the systems and infrastructure and provide weekly updates.
o Configuration of software & application on new desktop/notebook/Peripherals.
o Basic administration of servers and network.
o Candidate will provide support in Networking, Virtualization, Servers, Storage
o Networking (HP Aruba, Cisco)
o Servers (HP ProLiant)
o Virtualization (Hyper-V, VM-Ware)
o Storage (Dell Unity, HP 3Par)
o Preferred Certifications (MCSE, CCNA)
o Other applications (Citrix NetScaler, Citrix XenApps, Citrix ShareFile)
o Firewalls (Fortinet, Checkpoint)
o Office 365 administration, such as Exchange Online, SharePoint Online, Intunes and MS Teams administration.
o Provide support for cloud-based systems and cloud servers such as AWS, Azure etc., (orientation will be provided for cloud-based systems)
o Provide support for Cisco UCS Telephone systems
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