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Connecting People. Improving Lives.
Key Responsibilities
Job Skills, Qualifications & Experience:
We offer:
Why join DHL Global Forwarding?
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
Danzas AEI Emirates L.L.C. is a joint venture between Al Tayer Group and DHL Global Forwarding. It’s the market leader in Freight Forwarding and Logistics in Dubai.
The brand name is taken from the original Danzas Company, now rebranded as DHL Global Forwarding, which was established in 1815 by Louis Danzas. In the UAE, Al Tayer Group started the logistics business in 1989, later rebranding as Danzas AEI Emirates. The company has grown from strength to strength to become the leading logistics provider in Dubai and the Northern Emirates.
With a workforce of 1,200 DHL Certified Logistics and Freight Forwarding experts, Danzas puts its people front and center of everything, to ensure it attracts, develops and retains the best team, executes the best operations, delivers the best customer experience, and creates the best results for all its customers and partners. It offers leading transportation solutions by Air, Ocean, and Road. Danzas is the market leader in Customs Brokerage and has won awards for smart freezone and clearance services. With warehouse capacity exceeding 240,000 m2, no customer is too large or too small.
Connecting People. Improving Lives.
Currently, we are currently looking for a passionate and energetic Operations Manager Ocean Freight Export to be based in the Ocean Freight. In this role, the successful candidate will be owning the operational platform, implementation of right processes and practices across the department, work on formulating operational strategy, improve department performance, optimize productivity, hiring, retaining & developing of right talent and ensuring compliance, and will act as subject matter expert by sharing expertise on operational process with internal / external stakeholders.
Key Responsibilities
- Manage day-to-day business of Ocean Export department by ensuring operational system, processes and infrastructure are in place.
- Enable performance and exception management, as well as, generation of new solutions and opportunities for best Customer experience.
- Provide operational support to staff with proper coaching and training on subject with proper delegation of work.
- Standardize the operational processes and, ensure department KPI’s are in place and, targets are met by developing continuous improvement culture within the team.
- Collaborates with team, identifies gap and assess opportunities to improve operational process for seamless business execution.
- Administer positive atmosphere within the team by upholding DGF values.
- Adherence to QMS (Quality Management system) and drive continuous process improvement and automation mindset.
- Accelerate digitalization in line with company strategy.
- Maintain credible, professional relationship with internal, external Customers, channel partners and Vendors.
- Conduct periodic performance review and develop open and constructive feedback culture within the team.
Job Skills, Qualifications & Experience:
- Proficient in People management & Leadership skills
- Proficient Communication skills
- Negotiating & Conflict management skill
- Entrepreneurial Outlook
- Commercial and operational leadership skills
- Graduate / Masters, preferably in logistics and supply chain management
- Up to five years of Experience in Freight & Logistics business
- Up to five years of experience in people management role
We offer:
- Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
- Possible further career development
- Competitive salary
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:
- The largest global network with more than ~30,000 passionate employees
- The most efficient processes and fastest response times
- The best solutions and best customer service
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
Danzas is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
