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Complaints Analyst (Root Cause Analyst)
Job Location : Abu Dhabi
Requirements :
• Bachelor’s degree in a related field (e.g., Quality Management, Business, etc.).
• Proven experience in conducting root cause analyses and complaint investigations
• Strong analytical and problem-solving skills with the ability to work with complex data sets and draw actionable insights
• Excellent communication skills to effectively interact with stakeholders at all levels of the organization.
• Detail-oriented and organized, with the ability to manage multiple projects simultaneously
• Proficient in data analysis tools and software (e.g., Excel, statistical software
• Ability to work independently and as part of a team, fostering a collaborative work environment
