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Principal Accountabilities:
Work Management
DESCRIPTION
Job Purpose:
FX specialists work closely with all business channels to provide subject matter expertise relating to FX processes and opportunities. Working across all PBG customer segments to increase the volume and value of spot FX trades; thereby increasing Non Funded Income revenue
Principal Accountabilities:
Work Management
Ensure the delivery of PBG NFI relating to FX performance.
Conducting regular training, coaching and development of all customer facing staff on the dynamics of CBD’s online and offline FX capabilities.
Increasing PBG customer base penetration of FX products.
Holding joint meetings with RMs and clients to act as a subject matter expert on CBD FX.
Running scheduled and adhoc / opportunistic market calls on FX opportunities and the broader market outlook affecting currencies.
Working closely with product managers and treasury desk to run periodic tactical campaigns targeting both new-to-bank and ETB clients.
Help to broker deals with HNW customers.
Keep abreast with the developments in the global and regional capital markets in order to provide high quality of advice.
Ensure consistency of high level of client service.
Ensure compliance to internal and external regulatory requirements.
Establish a strong pipeline of clients and currency pairs of interest in order to better execution sudden movement in markets and mobilize quick responses.
Work with digital and marketing teams and other stakeholders to develop the bank information collaterals relating to FX and also digital booking capabilities.
