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DESCRIPTION
Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.
CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022.
As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people – your colleagues and our customers – and delivering service that really goes the extra mile.
CBD is currently undergoing a major growth phase and the role holder will expect to support the head of the department to ensure effective business controls are implemented and managed to minimize the operational risks within the COO function. The COO function comprises of over 200 employees across the functional areas of IT, Operations, Transformation, and Support services. The role holder will be tasked with assisting in designing, developing, and implementing control assurance and control improvement across the COO function.
Responsibilities include but are not limited to:
- Identify relevant control processes and frameworks and recommend improvements in business processes and controls.
- Supporting in testing the controls over the 1st line of defence activities within the units that make up the COO function.
- Ensure document policies and procedures (e.g. SOPs) remain current and are aligned to the processes taking place.
- Support the review of regulatory impact on controls and implement changes as necessary.
- Assist in ensure controls are regularly reviewed and the effectiveness tested with sufficient document resilience testing details and results.
- Monitor and analyse KRIs and operational metrics.
- Maintain performance tracking and control databases.
- Conduct annual operating performance risk assessments to ensure that department performance is aligned to stakeholder expectations.
- Help drive a strong operational resilience culture across COO and continue to foster the same.
- Assist in executing on a compliance risk & control testing plan; including all remediation
- Contribute to identify and escalate self-identified-issues in a timely manner
